Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Santos

Edmond,OK

Summary

Detail- oriented purchasing agent seeking employment opportunity to apply 6 years of experience with major oilfield production company. Comprehensive knowledge of large-scale purchasing methods, procedures, contracts, research methods, and techniques. Strongly organized, self-motivated and goal-oriented; refined ability to successfully communicate with the public, other employees, and vendors. Excellent ability to maintain an active awareness of best practices with the disciplines of procurement and sourcing. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.

Overview

12
12
years of professional experience

Work History

Billing Specialist Sr.

Paycom
12.2021 - 10.2024
  • Monitored outstanding invoices and performed collections duties.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.

Buyer I

Forum Energy Technologies
01.2014 - 12.2021
  • Invoicing and electronic invoicing
  • Create bill of ladings
  • Assisting in end of the month inventory and pulling material parts
  • Negotiate purchases to ensure lowest cost consistent with company standards for quality products
  • Prepared bid comparison reports for review by the Purchasing Manager
  • Organized procurement records such as items purchased, costs, delivery, product quality, subcontractor performance, and inventories
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Streamlined purchasing processes by implementing efficient systems and procedures for order management.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.

Teacher and nursery worker

First Christian Church
04.2013 - 11.2014
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Bank Teller

BancFirst
11.2012 - 04.2013
  • Handled customer’s transactions in the bank
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Generated monthly reports on customer activity and customer feedback.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Education

High School -

Guthrie High School
Guthrie, Oklahoma
01.2007

Skills

  • Microsoft Office products
  • Procurement and sourcing
  • Negotiation
  • Accounts Receivable
  • Excel
  • Word
  • Outlook
  • Data entry and management
  • Key accounting principles and procedures
  • Organization and planning skills
  • Communication skills
  • Information gathering and management
  • Detail Oriented
  • Stress tolerance
  • Records Management
  • Problem solving
  • Billing systems and software
  • Invoice Processing
  • Data entry proficiency
  • Customer Engagement
  • Research and due diligence
  • Records organization and review

Languages

Spanish
Native or Bilingual

Timeline

Billing Specialist Sr.

Paycom
12.2021 - 10.2024

Buyer I

Forum Energy Technologies
01.2014 - 12.2021

Teacher and nursery worker

First Christian Church
04.2013 - 11.2014

Bank Teller

BancFirst
11.2012 - 04.2013

High School -

Guthrie High School
Erica Santos