Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erica Schmitz

San Diego,CA

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and drink, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Intazza Mug & Grub
05.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Sales Associate

Belmont Souvenirs
06.2021 - 03.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sandwich Artist

Subway
03.2019 - 10.2019
  • Greeted and served guests efficiently in a fast-paced environment
  • Used safe food handling methods at all times
  • Opened and closed the restaurant, counted the profits, made deposits, sanitized dishes
  • Worked with team members to complete catering orders before a deadline.

Barista

Camrock Cafe
08.2018 - 03.2019
  • Greeted customers with a warm smile and positive attitude
  • Memorized over 50 menu items and created custom drinks for up to 200 customers a shift
  • Performed essential clerical duties, answered phone, stocked merchandise, and handled light paperwork
  • Assisted customers in selecting various coffees, teas, and bakery items.

Education

Undergraduate -

San Diego Mesa College
San Diego, CA
05.2025

High School Diploma -

Rock University High School
01.2019

Skills

  • Latte art
  • POS Systems
  • Coffee Expertise
  • Exceptional customer service
  • Team Player
  • Adaptive and creative

Certification

CA Food Handler's Card (2024)

Timeline

Barista

Intazza Mug & Grub
05.2023 - Current

Sales Associate

Belmont Souvenirs
06.2021 - 03.2022

Sandwich Artist

Subway
03.2019 - 10.2019

Barista

Camrock Cafe
08.2018 - 03.2019

Undergraduate -

San Diego Mesa College

High School Diploma -

Rock University High School

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Erica Schmitz