Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ERICA S. Fields

Fultondale,USA

Summary

Dynamic professional eager to leverage strong work ethic and adaptability in a challenging role, contributing to organizational advancement while pursuing opportunities for growth. Proven ability to master new skills quickly and work effectively with minimal supervision, complemented by exceptional interpersonal skills.

Overview

14
14
years of professional experience

Work History

Billing Specialist

Alabama Surgical Arts
Montgomery, AL
10.2024 - Current
  • Generate detailed billing statements for completed tasks.
  • Process payments, ensuring billing accuracy.
  • Process insurance claims for dental and medical procedures.
  • Appeal denied insurance claims effectively
  • Maintain completeness and correctness of billing records.
  • Expertise in medical and dental billing procedures and codes.
  • Credential medical professionals for insurance firms.
  • Post patient and insurance payments accurately to accounts.

Front Desk Assistant

Buck and Phillips Oral Surgery
Birmingham, AL
09.2022 - 10.2024
  • Handled incoming calls and managed appointment scheduling.
  • Conducted routine check-in and check-out for patients.
  • Handled monetary transactions associated with patient accounts.
  • Captured x-rays and communicated post-operative instructions to patients.
  • Ensured safe transfer of patients from facility to car following treatment.

To-Go Server

Logans Roadhouse
Fultondale, AL
05.2022 - 07.2023
  • Extended warm greetings and presented dining options.
  • Handled phone and in-person orders for catering events.
  • Ensured efficient preparation and bagging of orders.
  • Checked completeness of packages to meet order specifications.
  • Processed customer transactions accurately.

Business Assistant /Dental Assistant

Heartland Dental
Newnan, GA
10.2017 - 09.2022
  • Validated insurance information for accurate processing and documentation.
  • Processed insurance checks to accounts.
  • Organized appointment schedules for dental services.
  • Developed and delivered treatment plans to patients.
  • Collaborated with dental professionals to ensure smooth execution of procedures.
  • Captured X-ray images as necessary.
  • Processed monthly aging reports and dispatched statements to patients.

Lead Instructor

Vandelay Education
Birmingham, AL
12.2017 - 06.2021
  • Demonstrated dental skills, and assist students with hands-on practice
  • Enforced classroom rules and safety of students and other instructors
  • Maintained weekly inventory and ordered needed supplies
  • Evaluated individual performance to make accommodations for students learning needs

Dental Assistant

ACIPCO Dental
Birmingham, AL
01.2011 - 05.2017
  • Assisted with various dental procedures
  • Made temporaries for crowns and bridges
  • Cemented temporaries made for crowns and bridges
  • Sterilization of instruments and rooms
  • Sit patients, set up rooms for patient's procedures
  • Charting, Take and Mount X-rays, take and mount FM

Education

Certificate for Medical Billing and Coding - Medical Billing And Coding

Jefferson State Community College
Birmingham, AL
04-2024

Business Management -

Miles College
Birmingham, AL
05.2017

Diploma - Dental Assisting

Tri-State Institute
Birmingham, AL
08.2009

Honors Diploma -

A.H Parker High
Birmingham, AL
05.2001

Skills

  • Medical coding
  • Insurance verification
  • Billing accuracy
  • Customer service
  • Record keeping
  • Appointment scheduling
  • Attention to detail
  • Collections
  • Claim submission
  • Account reconciliation
  • Problem-solving
  • Insurance claim processing
  • Monthly billing management
  • Coding proficiency
  • HIPAA compliance

References

  • George Johnson, Practice Manager of Operations, Heartland Dental, 1-404-952-7205
  • Dr. Michael Adkins, Associate Dentist, ACIPCO Dental Group, 205-901-4283
  • Tanner Hogan, Practice Manager of Operations, Heartland Dental, 1-706-587-8557

Timeline

Billing Specialist

Alabama Surgical Arts
10.2024 - Current

Front Desk Assistant

Buck and Phillips Oral Surgery
09.2022 - 10.2024

To-Go Server

Logans Roadhouse
05.2022 - 07.2023

Lead Instructor

Vandelay Education
12.2017 - 06.2021

Business Assistant /Dental Assistant

Heartland Dental
10.2017 - 09.2022

Dental Assistant

ACIPCO Dental
01.2011 - 05.2017

Certificate for Medical Billing and Coding - Medical Billing And Coding

Jefferson State Community College

Business Management -

Miles College

Diploma - Dental Assisting

Tri-State Institute

Honors Diploma -

A.H Parker High
ERICA S. Fields