Erica Shaw
Claymont,DE
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, notably at Gabes, Gabriel Brothers. Adept in cash management and fostering positive customer interactions, I excel in efficiently organizing workspaces and teams. Recognized for outstanding service delivery, my approach significantly boosts operational efficiency and sales outcomes.
Overview
9
9
years of professional experience
Work History
Fashion Coordinator
Gabes, Gabriel Brothers
Bear, DE
10.2021 - 02.2022
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Initiated and managed projects aimed at operational improvements and efficiency gains.
- Resolved customer complaints and issues promptly and professionally.
Cashier
Frank's Pizzeria
New Castle, Delaware
04.2018 - 10.2021
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Walmart
Oxford, Pennsylvania
08.2013 - 01.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Oxford Area High School
Oxford, PA06-2012
Skills
- Efficiently Organized
- Effective Time Management
- Customer-Focused
- Cash Management
- Stocking
- Friendly
References
References available upon request.
Timeline
Fashion Coordinator
Gabes, Gabriel Brothers
10.2021 - 02.2022
Cashier
Frank's Pizzeria
04.2018 - 10.2021
Sales Associate
Walmart
08.2013 - 01.2018
High School Diploma -
Oxford Area High School
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