Erica Slagle
Azle,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Courier/Clerk
Parker County, Texas
03.2024 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Followed company policies and procedures during shift.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Animal Care Specialist
City Of Weatherford
01.2023 - 03.2024
- Facilitated educational presentations for visitors, promoting awareness about conservation issues and proper animal care practices.
- Acted as a liaison between the facility and other organizations, fostering collaborative relationships to promote shared goals of conservation and animal welfare.
- Resolved customer problems and complaints.
- Developed strong bonds with individual animals through consistent interaction and trust-building exercises, enhancing overall quality of life within the facility.
- Handled cash transactions and maintained sales and payments records accurately.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Maintained confidentiality of information regarding clients and company.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Operations Manager
Db Engineering
08.2016 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Guthrie High School
Guthrie, OKSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Attention to confidentiality
- Inventory management
- Interpersonal communication
- Multitasking ability
- Reliability
Timeline
Courier/Clerk
Parker County, Texas
03.2024 - Current
Animal Care Specialist
City Of Weatherford
01.2023 - 03.2024
Operations Manager
Db Engineering
08.2016 - 03.2022
High School Diploma -
Guthrie High School
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