Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Smith

Carrollton

Summary

Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Fullfillment Associate

Lowes
10.2020 - Current
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Cashier

Whataburger
04.2018 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Bachelors Degree - Psychology

Texas Women’s University
Denton, TX
05.2025

Associates Degree - Science, Technology, And Society

Dallas Community College At Brookhaven
Farmers Branch, TX
05.2023

Skills

  • Creative
  • Hardworking
  • Determined
  • Focused
  • Driven
  • Loyal
  • Customer Service
  • Shipment Preparation
  • Order Picking
  • Loading and Unloading
  • Fulfillment Processing
  • Inventory Auditing
  • Friendly and Courteous
  • Shipping and Receiving
  • Pulling and Preparing Orders
  • Punctual and Reliable
  • Excellent Communication
  • Relationship Building

Timeline

Fullfillment Associate

Lowes
10.2020 - Current

Cashier

Whataburger
04.2018 - 02.2020

Bachelors Degree - Psychology

Texas Women’s University

Associates Degree - Science, Technology, And Society

Dallas Community College At Brookhaven
Erica Smith