Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Smith

Orlando

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a very hardworking and passionate job seeker with strong organizational skills eager to secure entry-level provided to me should I be granted a position. I'm ready to my help team achieve company goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Probation Parole Specialist

Florida Department Of Corrections
01.2024 - Current
  • Increased probationer compliance by implementing effective case management strategies and regular followups.
  • Improved communication between court, probation department, and other agencies through timely and accurate reporting of case developments.
  • Conducted thorough pre-sentence investigations, providing valuable information for judges to make informed sentencing decisions.
  • Maintained updated records of each probationer''s progress, ensuring proper tracking and appropriate adjustments to supervision plans.
  • Provided training and support to new Probation Case Specialists, contributing to overall team effectiveness.
  • Prepared detailed reports presented in court hearings demonstrating a clear understanding of legal requirements related to probation matters.
  • Developed case reports detailing inmate history and likelihood of committing another crime.

Process Server

Self-employeed
03.2021 - Current
  • Received papers to be served from attorneys, court clerks and magistrates and printed out papers.
  • Tracked down Over 50-100 fendants per month to serve legal documents.
  • Provided proof of service in form of affidavit.
  • Thoroughly researched court records such as criminal cases, foreclosures and probate estates.
  • Researched defendants' schedules, social media and analyzed personal records to locate defendants.
  • Answered telephone and coordinated meetings and conferences.

Court Security Officer

Fidelity Security Agency
12.2021 - 01.2023
  • Screened persons entering courthouse using magnetometers, x-ray machines and other devices to collect and retain unauthorized firearms and other contraband.
  • Patrolled court building and grounds and checked visitors and packages at entrances.
  • Skilled at working independently and collaboratively in a team environment.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Supervisor

Loews Hotels & Co
11.2020 - 12.2021
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Provided exceptional Customer Care to all visitor's entering and exiting Property

Airport Security Screener

Covenant
11.2017 - 01.2020
  • Wrote reports of daily activities, property and equipment damage and unusual occurrences.
  • Conducted Employee personal item searches to locate prohibited items such as weapons.
  • Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
  • Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
  • Responsible for Passenger and Employee Safety and detection of potential trouble at security checkpoints located before boarding.
  • Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Responded effectively to security incidents and provided guidance regarding security procedures.

Education

Associate of Science - Criminal Justice

Columbia College
Columbia, MO
05.2016

High School Diploma -

Penn Foster College
Scottsdale, AZ
02.2011

Skills

  • Complex Problem-Solving
  • Residential Treatment
  • CCTV Systems
  • Court Proceedings
  • Time Management
  • Security Officer Supervision
  • Professional Development
  • Documentation and Recordkeeping
  • Critical Thinking
  • Subpoena Service
  • Defendant Tracking

Timeline

Probation Parole Specialist

Florida Department Of Corrections
01.2024 - Current

Court Security Officer

Fidelity Security Agency
12.2021 - 01.2023

Process Server

Self-employeed
03.2021 - Current

Security Supervisor

Loews Hotels & Co
11.2020 - 12.2021

Airport Security Screener

Covenant
11.2017 - 01.2020

Associate of Science - Criminal Justice

Columbia College

High School Diploma -

Penn Foster College

Similar Profiles

CREATE PROFILE
Erica Smith