Summary
Work History
Education
Skills
Timeline
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Erica Stewart

Chicago,IL

Summary

Dynamic professional with a proven track record in staff management and customer service at Lakeshore Learning Store. Skilled in training and mentoring teams, I enhanced productivity through efficient workflows and improved customer satisfaction by addressing concerns effectively. Committed to fostering a positive environment and achieving organizational goals.

Work History

Sales, Pt Supervisor

Lakeshore Learning Store
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

EVS Technician

Holy Cross Hospital - Holy Cross Hospital
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.

Stylist

David's Bridal
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Diploma - General Studies

Paul Robeson High School
Chicago, IL
06.1995

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Sales, Pt Supervisor

Lakeshore Learning Store

EVS Technician

Holy Cross Hospital - Holy Cross Hospital

Stylist

David's Bridal

Diploma - General Studies

Paul Robeson High School

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Erica Stewart