Microsoft Office
ERICA STEWART
St. Louis
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Knowledgeable Human Resource Professional with solid expertise in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving results. Versatile, adaptable, and reliable with strong skills in conflict resolution, strategic planning, and communication. Ready to make significant impact by aligning workforce capabilities with organizational goals.
Overview
12
12
years of professional experience
Work History
HR / Club Administrator
Private Club
05.2025 - 09.2025
- Led all HR operations for a private club, serving as sole HR advisor to leadership during a period of organizational transition.
- Designed and implemented a comprehensive onboarding program, including a structured 30/60/90-day plan, resulting in a 30% reduction in employee turnover.
- Designed and implemented succession planning frameworks, strengthening leadership continuity across departments.
- Launched employee engagement initiatives (recognition, wellness, feedback loops) that improved morale and retention.
- Managed FMLA, STD, payroll changes, open enrollment, and compliance with federal and state regulations.
HR Manager
MIR
06.2022 - 09.2023
- Served as HR lead for multi-state operations supporting approximately 200+ employees across multiple locations.
- Oversaw employee relations, benefits administration, performance management, and compliance initiatives.
- Led compensation surveys and ensured 100% on-time completion of EEO, AAP, and VETS-4212 reporting.
- Partnered with leadership to implement engagement initiatives that improved manager effectiveness and employee communication.
- Managed onboarding, training, terminations, FMLA, and workers’ compensation programs, reducing process delays and compliance risk.
HR Generalist
World Wide Technology
03.2022 - 06.2022
- Supported HR operations for 3,000+ Sales Division employees across multiple locations.
- Managed high-volume FMLA and ADA accommodations, unemployment claims, and exit interviews with consistent compliance.
- Improved HRIS data accuracy and reporting reliability through cross-functional partnerships, reducing data discrepancies and rework.
Senior HR Generalist / HR Business Partner
Airport Terminal Services
03.2014 - 03.2021
- Served as HR partner to operational leaders, supporting workforce planning and HR operations for 300+ employees across multiple airline contracts nationwide.
- Led full-cycle recruiting and staffing for new station startups, aligning hiring strategies with operational timelines and business needs.
- Reduced average time-to-fill by approximately 20% by streamlining ATS workflows, standardizing interview processes, and building proactive talent pipelines.
- Supervised and developed HR staff while advising leaders on investigations, corrective actions, and compliance matters.
- Acted as primary liaison for benefits, workers’ compensation, and FMLA vendors, improving response times and employee experience.
Education
Bachelor of Science - Business Management
Skills
- Employee Relations & Engagement
- Employee Investigations
- FMLA, ADA & LOA Administration
- Benefits & Open Enrollment Talent Acquisition & Workforce Planning
- HR Compliance & Policy Development, Compensation Analysis
- Performance Management
- HRIS & Payroll Systems (ADP, Oracle, Workday, Kronos, UltiPro)
Affiliations
- National Human Resources Association – Committee Member (2024–Present)
- Junior Black Chamber of Commerce – Board Member (2015–Present)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementWork-life balanceCompany CultureStock Options / Equity / Profit SharingWork from home optionFlexible work hoursHealthcare benefitsPaid time offTeam Building / Company Retreats401k matchPersonal development programsSoftware
ADP
Workday
Paylocity
Ultimate
Accomplishments
- Collaborated with team of 4 in the development of Organizational Health Index.
- Supervised team of four staff members.
- Achieved 100% staffing goal through effectively helping with out of state hiring events.
- Documented and resolved onboarding discrepancies which led to a 50% increase in new hire retention.
Timeline
HR / Club Administrator - Private Club
05.2025 - 09.2025
HR Manager - MIR
06.2022 - 09.2023
HR Generalist - World Wide Technology
03.2022 - 06.2022
Senior HR Generalist / HR Business Partner - Airport Terminal Services
03.2014 - 03.2021
University of Missouri - Bachelor of Science, Business Management