Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Work Availability
Timeline
Hi, I’m

Erica Thompson

HR Generalist
Duluth,GA
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Erica  Thompson

Summary

Strategic problem-solver with a commitment toward creating a positive workplace culture and a passion for working with people. Extensive experience in all facets of onboarding, employee engagement, performance management, administrative support, off boarding, and HR operations. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across all departments of an organization. Commended for superior performance and consistently going above and beyond to exceed goals.

Overview

10
years of professional experience

Work History

CircleCI
San Francisco, CA

Senior Recruiting Coordinator
06.2022 - 08.2023

Job overview

  • Developed and maintained relationships with hiring managers to ensure successful recruitment strategies.
  • Created and implemented recruiting plans for various departments within the organization.
  • Assisted with onboarding of new employees by providing orientation materials and information about company policies and procedures.
  • Maintained accurate records of all recruitment activities in accordance with applicable laws and regulations.
  • Supported managers in creating job postings that accurately reflected position duties and responsibilities.
  • Drafted job descriptions, posted openings on job boards and social media sites, and managed applicant tracking systems.
  • Responded promptly to inquiries from applicants regarding open positions or status of applications.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Managed and updated recruitment ATS and CMS software.

MTP Association
Decatur, GA

HR Generalist
09.2018 - 06.2022

Job overview

  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
  • Conducted new hire orientation, coordinated new employee onboarding process, and exit interviews.
  • Maintained accurate records of personnel data in the HRIS system.
  • Resolved complex employee disputes through mediation or arbitration.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Ensured that all HR and benefit functions were applied and operating within laws, policies, and guidelines established by performing random audits.
  • Confirmed that all employees were well informed of benefits programs, including health and life insurance, wellness and retirement, and PTO/time off policy.
  • Monitored company compliance with labor regulations at all levels.
  • Facilitated organizational development initiatives such as talent reviews and succession planning.
  • Collaborated with internal stakeholders to ensure effective communication between departments.
  • Assisted with coordinating benefit administration activities such as enrollments, changes, terminations.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Organized staff events such as team building activities, holiday parties.
  • Onboarded technology to make remote work scalable for company.

Microsoft
Atlanta, GA

Temporary Business Administrator
07.2020 - 01.2022

Job overview

  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Created presentations using Microsoft Office applications.
  • Performed administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
  • Coordinated with external vendors to ensure timely delivery of services or products.
  • Organized meetings, conferences, teleconferences, and travel arrangements for staff.

NERC
Atlanta, GA

HR Administrative Assistant
09.2017 - 08.2018

Job overview

• Streamlined onboarding process, leading to a significant 30% reduction in time needed to acquire new hires.
• Conducted employment verification and background investigation to facilitate hiring process.
• Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
• Created, organized and maintained employee personnel files to keep sensitive data secure.
• Monitored and meticulously updated HR compliance documentation, fostering the company’s strict adherence to labor laws.
• Organized meetings between management team members to discuss various HR issues or initiatives.
• Managed employee attendance records including tracking vacation time off requests.
• Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
• Assisted in administering employee benefit programs and worker's compensation plans.

American Homes 4 Rent
Norcross, GA

HR Generalist
05.2013 - 07.2017

Job overview

  • Maintained human resources records by processing applications and resumes.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Hired employees and processed hiring-related paperwork.
  • Developed training programs for new hires and existing employees.
  • Conducted exit interviews and completed employment termination paperwork.
  • Responded to inquiries from employees regarding benefits packages.
  • Compiled reports related to hiring, termination, promotions, absences, turnover rates.
  • Assisted with payroll processing by verifying timekeeping records.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Assisted with auditing employee benefit plans.

Education

Georgia State University
Atlanta, GA

BBA from Human Resources Management
05.2024

Skills

  • New Hire Onboarding
  • Employee Relations
  • Human Resources Support
  • Training and Development
  • HR Policy/Procedure Development
  • Performance Management
  • HR Services
  • Conflict Resolution Tactics
  • HR Information Systems
  • Payroll and Benefits Administration
  • Greenhouse Software
  • Candidate Sourcing
  • Offer letters
  • New hire training
  • Pre-screening candidates
  • New hire orientations
  • Background checking
  • Applicant Tracking Systems
  • Administrative support
  • Employment law knowledge
  • Assessments and qualifications

Technical Skills

  • MS Office
  • G Suite
  • Concur
  • Workday
  • PeopleSoft
  • MacOS
  • Teams
  • Zoom
  • Slack

Certification

Professional in Human Resources (PHR), HRCI, In Progress

Availability
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Timeline

Senior Recruiting Coordinator

CircleCI
06.2022 - 08.2023

Temporary Business Administrator

Microsoft
07.2020 - 01.2022

HR Generalist

MTP Association
09.2018 - 06.2022

HR Administrative Assistant

NERC
09.2017 - 08.2018

HR Generalist

American Homes 4 Rent
05.2013 - 07.2017

Georgia State University

BBA from Human Resources Management
Erica ThompsonHR Generalist