Erica Troup
Camp Hill,PA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Safety and Security Officer
Hershey Park
Hershey, PA
04.2020 - Current
- Trained in taking care of young children and parents that need help finding a child
- Interacted with first responders, trained in communication, professionalism, and how to properly handle situations
- Completed reports and maintained professionalism in complex situations.
Orientation Leader
York College of Pennsylvania
York, PA
02.2023 - 12.2023
- Interacted with a diverse population of students, adults, and YCP faculty
- Trained to maintain professionalism and be a mentor for first year students.
Seasonal Police Officer
Bethany Beach Police Department
Bethany Beach, DE
05.2023 - 08.2023
- Completed report writing and maintained professionalism in a multitude of complex situations
- Trained in CPR, ASP Baton, and OC Spray usage
- Interacted with first responders, and trained how to properly handle situations.
Attractions Team Leader
Hershey Park
Hershey, PA
06.2019 - 04.2020
- Managed diverse team of all ages including adults and youth 15 to 17 years of age
- Trained how to handle equipment, complex situations, and youth guidelines.
Attractions Ride Operator
Hershey Park
Hershey, PA
05.2018 - 06.2019
- Trained in how to manage time
- Communicated with supervisors on equipment failures and other situations.
Education
Bachelor of Science - Criminology & Criminal Justice
York College of Pennsylvania
05.2024
Skills
- Security procedures knowledge
- Patrolling
- First Aid Certified
- Physical combat trained
- Radio communication
- Punctuality
- Customer Service
- CPR Certified
- Attentive and Observant
- Teamwork and Collaboration
- Frisking Procedures
Certification
- Emergency Vehicle Driver Certification
- Tactical Weapon Certification
Timeline
Seasonal Police Officer
Bethany Beach Police Department
05.2023 - 08.2023
Orientation Leader
York College of Pennsylvania
02.2023 - 12.2023
Safety and Security Officer
Hershey Park
04.2020 - Current
Attractions Team Leader
Hershey Park
06.2019 - 04.2020
Attractions Ride Operator
Hershey Park
05.2018 - 06.2019
Bachelor of Science - Criminology & Criminal Justice
York College of Pennsylvania
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