Erica Voll
Carrollton,TX
Summary
Motivated aspiring sales professional eagar to leverage skills in the medical device industry to drive success. Fast learner with a proven track record of accomplishments in both team and independent settings. Confident and reliable individual with strong core values and a desire to use my knowledge and experience in a meaningful way.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Laser Technician
Cooper Clinic
06.2022 - Current
- Operated laser equipment for treatments such as hair removal, ablative and non ablative skin resurfacing among various wavelength technologies.
- Consulted with physicians to tailor aesthetics treatment plans based off patient desires.
- Provided exceptional customer service, establishing trust with clients and fostering long-term relationships.
- Supported colleagues by sharing best practices knowledge about various laser techniques leading to improved patient experiences across the team.
- Increased clinic revenue by consistently meeting and exceeding sales targets for laser treatment packages and products
Medical Assistant Team Leader
Platinum Dermatology Partners
10.2020 - 05.2022
- Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
- Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant Team Leader
U.S. Dermatology Partners
04.2018 - 09.2020
- Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
- Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
- Supported healthcare providers by preparing examination rooms promptly before each appointment.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
- Coordinated billing processes efficiently, minimizing errors and maximizing revenue collection for the practice.
Education
Bachelor of Science - Public Relations
The University of Texas At Dallas
Richardson, TX05-2023
Skills
- Client Engagement
- Sales Techniques
- Analytical Problem Solving
- Creative Problem-Solving
- Attention to detail
- Multitasking and organization
- Excellent communication
- Reliability
Certification
- Basic Life Support Certification (BLS)
- Laser Technician Certification
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
- HIPAA compliance certification
Timeline
Certified Laser Technician
Cooper Clinic
06.2022 - Current
Medical Assistant Team Leader
Platinum Dermatology Partners
10.2020 - 05.2022
Medical Assistant Team Leader
U.S. Dermatology Partners
04.2018 - 09.2020
Bachelor of Science - Public Relations
The University of Texas At Dallas
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