ERICA WANG
Rochester
Summary
Detail-oriented HR and Payroll professional with experience in payroll processing, employee relations, compliance, recruiting, and onboarding within healthcare. Proven ability to manage multiple HR functions, ensure regulatory compliance, and support employees and leadership with efficient, accurate solutions.
Overview
7
7
years of professional experience
Work History
Payroll & Recruiting/Onboarding Specialist
HCR Home Care
Rochester, NY
09.2024 - Current
- Process payroll for assigned staff and regions with a focus on accuracy and timeliness
- Review time records and manage pay adjustments including rate changes, bonuses, and incentives
- Ensure compliance with federal and state payroll regulations
- Prepare overtime, statistical, and payroll tax reports (including W-2 review)
- Serve as primary contact for payroll inquiries and issue resolution
- Train managers and employees on payroll and timekeeping systems
- Sourcing and candidate prescreening
- Coordinate and conduct phone/in-person interviews with candidates
- Support onboarding of new hires, ensuring a smooth transition into payroll and HR systems
Provider Compliance Specialist
HCR Home Care
Rochester, NY
08.2024 - 11.2024
- Monitored EMR workflows to ensure timely completion of physician orders
- Coordinated with physician offices and internal teams to resolve delays
- Verified provider credentials (NPI, PECOS, licensing, sanctions)
- Maintained accurate compliance documentation and provider records
Employee Relations Specialist
HCR Home Care
Rochester, NY
03.2024 - 08.2024
- Managed performance processes including evaluations, disciplinary actions, and improvement plans
- Investigated employee concerns and workplace incidents
- Handled EEOC and HR matters with HR leadership and legal counsel
- Conducted exit interviews and analyzed trends for leadership reporting
- Supported HR audits and compliance initiatives
- Co-chaired Safety Committee
HR Coordinator
HCR Home Care
Rochester, NY
05.2022 - 03.2024
- Coordinated onboarding, orientations, and employee lifecycle processes
- Processed employee status changes including promotions, transfers, and terminations
- Supported payroll operations and reporting as backup
- Maintained HR records and ensured compliance with labor laws
- Assisted with benefits inquiries and employee training
HR Assistant
HCR Home Care
Rochester, NY
06.2019 - 05.2022
- Maintained employee records and HR systems (ADP, HCHB)
- Supported onboarding, credential tracking, and orientation preparation
- Performed administrative and clerical HR functions
Line Worker
Karma Sauce Company
Henrietta, NY
10.2018 - 06.2019
- Supported production line operations and product packaging
Education
Master of Science - Liberal Arts
Monroe Community College
05-2020
Bachelor of Healthcare Administration -
University of Phoenix
02-2022
Associate Degree - Liberal Arts
Monroe Community College
05-2020
Skills
- Payroll Processing & Compliance
- HRIS System (ADP Workforce Now & ADP Lyric)
- Microsoft Excel & Word
- Employee Relations & Investigations
- Recruiting & Onboarding
- Reporting & Data Analysis
- HR Compliance & Reporting
- Leave Administration Assistance
Timeline
Payroll & Recruiting/Onboarding Specialist
HCR Home Care
09.2024 - Current
Provider Compliance Specialist
HCR Home Care
08.2024 - 11.2024
Employee Relations Specialist
HCR Home Care
03.2024 - 08.2024
HR Coordinator
HCR Home Care
05.2022 - 03.2024
HR Assistant
HCR Home Care
06.2019 - 05.2022
Line Worker
Karma Sauce Company
10.2018 - 06.2019
Master of Science - Liberal Arts
Monroe Community College
Bachelor of Healthcare Administration -
University of Phoenix
Associate Degree - Liberal Arts
Monroe Community College