Erica Washburn
Radiology Manager
Cincinnati,OH
Summary
Experienced and motivated radiology professional with excellent leadership skills and solid record of achieving high scores and maintaining patient satisfaction. Decisive and clear communicator with proven skills in leading and developing high-performance radiology teams, and managing day-to-day operations with a practiced and hands-on style. Focused on capably handling administrative needs to maintain an efficient and smooth department.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Radiology Manager
University Of Cincinnati Medical Center
Cincinnati, OH
08.2015 - Current
- Oversee daily operations in CT and Nuclear Medicine Departments for 45 direct reports.
- High leader index average of 95 over last 3 Press Ganey employee engagement surveys.
- Maintain Press Ganey scores over goal of 90.5%.
- Hire and onboard new employees.
- Write, implement and manage radiology policies for CT and Nuclear Medicine.
- Maintain ACR accreditation for CT and Nuclear Medicine with 100% success rate.
- Ensure regulatory compliance with The Joint Commission and Ohio Department of Heath; including participating in TJC stroke, ODH RAM, and ODH RGE surveys.
- Facilitated coaching sessions for hospital led culture change initiative.
- Chair of Radiation Dose Review Committee, CT Dose Subcommittee and CT Protocol Working Group.
- Root cause analysis (RCA) facilitator.
- Led performance improvement initiatives, including improving CT stroke turnaround times, and reducing CT extravasations.
- Ensure accuracy of billing and coding for Nuclear Medicine and CT.
- Participated in equipment selection and numerous renovations in Radiology Department.
- Initiated implementation of adding new therapeutic treatment and diagnostic imaging agents in Nuclear Medicine Department.
- Completed successful design thinking project with Live Well Collaborative, UC DAAP Program, and UC Health.
Nuclear Medicine Technologist
University Of Cincinnati Medical Center
Cincinnati, OH
08.2003 - 08.2015
- Produced diagnostic images for use in identification and treatment of diseases by applying and measuring radioactive isotopes.
- Gathered and submitted all data for 8 PET CT and Nuclear Medicine gamma cameras for ACR accreditation.
- Educated students on clinical skills.
- Participated in multiple applications training for both new software and new imaging equipment.
- Created first hospital modality specific webpage for Nuclear Medicine.
- Managed staffing schedule.
- Coordinated and participated in many non-standard research studies and retrospective reviews, with several resulting in journal publications.
Adjunct Instructor of Clinical Position
University Of Cincinnati
Cincinnati, OH
09.2005 - 03.2009
- Coordinated and supervised clinical rotations for MRI Directed Practice Curriculum.
- Created and implemented course agendas and activities to successfully meet course objectives.
- Prepared and presented case study reviews.
- Improved student performance by defining clear goals and communicating performance metrics.
Magnetic Resonance Imaging Technologist
Bethesda North Hospital
Cincinnati, OH
07.2004 - 12.2006
- Performed MRI procedures using proper patient positioning and scanning protocols in accordance with ARRT scope of practice standards.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Jr. Research Associate
University Of Cincinnati
Cincinnati , OH
04.2005 - 06.2005
- Assisted College of Allied Sciences in achieving JRCNMT certificate accreditation for Advanced Medical Imaging Program (AMIT).
- Evaluated appropriateness of thirteen clinical sites to ensure standards of quality for UC program was met.
Visiting Services Associate - Emergency
University Of Cincinnati Medical Center
Cincinnati, OH
07.2002 - 02.2004
- Served as as liaison between patients, staff and family members, in emergency setting.
- Offered advice and assistance to patients, paying attention to special needs or wants.
Student Researcher
University Of Cincinnati Department Of Surgery
Cincinnati, OH
06.2002 - 07.2003
- Assisted laboratory staff at Shriner's Burn Center for Children by performing duties related to sterilization and preparation of skin grafts.
Education
Bachelor of Science - Advanced Medical Imaging Technology
University of Cincinnati
Cincinnati, OH 09.2000 - 08.2004
Skills
Leadership
Certification
Certified Radiology Administrator (CRA)
Timeline
Certified Radiology Administrator (CRA)
05-2020
Radiology Manager
University Of Cincinnati Medical Center
08.2015 - Current
Certified MRI Technologist, American Registry of Radiologic Technologists ARRT
06-2009
General X-Ray Machine Operator (GXMO) Bone Densitometry
06-2009
Adjunct Instructor of Clinical Position
University Of Cincinnati
09.2005 - 03.2009
Jr. Research Associate
University Of Cincinnati
04.2005 - 06.2005
Magnetic Resonance Imaging Technologist
Bethesda North Hospital
07.2004 - 12.2006
Nuclear Medicine Technologist
University Of Cincinnati Medical Center
08.2003 - 08.2015
Certified Nuclear Medicine Technologist (CNMT)
08-2003
ODH Radiologic Licensure - NM and GXMO
08-2003
Visiting Services Associate - Emergency
University Of Cincinnati Medical Center
07.2002 - 02.2004
Certified CPR
07-2002
Student Researcher
University Of Cincinnati Department Of Surgery
06.2002 - 07.2003
Bachelor of Science - Advanced Medical Imaging Technology
University of Cincinnati
09.2000 - 08.2004
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