Erica Watkins
Columbus
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
25
25
years of professional experience
Work History
Team Member
YMCA of Central Ohio
Columbus
08.2024 - Current
- Resolved customer issues promptly in a professional manner.
- Participated in training sessions for new employees when needed.
- Greeted customers upon entering the store with friendly demeanor.
Assistant Manager
Arby's
Pickerington
02.2020 - 07.2023
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained accurate records of sales transactions using point-of-sale systems.
Department Manager
McDonald's
Columbus
06.2000 - 02.2020
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Participated actively in strategic planning sessions with top executives from different divisions.
Education
GED -
North Adult
Columbus, OH06-1997
Skills
- Customer service
- Sales reporting
- Inventory management
- Point-of-sale systems
Timeline
Team Member
YMCA of Central Ohio
08.2024 - Current
Assistant Manager
Arby's
02.2020 - 07.2023
Department Manager
McDonald's
06.2000 - 02.2020
GED -
North Adult