Erica Williams
Carmel,Indiana
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Goldfish Swim School
07.2023 - Current
- Staffed each of my shifts
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Swim Instructor/ Lifeguard/Deck Supervisor
Goldfish Swim School
06.2019 - 07.2023
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Developed strong relationships with students'' families through open communication channels, fostering loyalty to our program over time.
- Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
Education
Bachelor of Health Science - Health Sciences
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2025
Transfer of Schools - Health Sciences
Ivy Tech Community College of Indiana
Indianapolis, IN05.2022
High School Diploma -
Carmel High School
Carmel, IN06.2020
Skills
- Works well with children
- Brings a positive and welcoming environment for all employees
- Staff Development
- Expectation Setting
- Verbal and Written Communication
- Negotiation
- Time Management
- Customer Service
- Goal Setting
Housekeeper
I have very recent experience with housekeeping for different families in my neighborhood. This has helped me maintain a clean environment in my home and workplace.
Timeline
Manager
Goldfish Swim School
07.2023 - Current
Swim Instructor/ Lifeguard/Deck Supervisor
Goldfish Swim School
06.2019 - 07.2023
Bachelor of Health Science - Health Sciences
Indiana University - Purdue University Indianapolis
Transfer of Schools - Health Sciences
Ivy Tech Community College of Indiana
High School Diploma -
Carmel High School
Similar Profiles
Bryn BurlingtonBryn Burlington
Swim Instructor, Lifeguard, Deck Assistant at Goldfish Swim School & Goldfish Swim School FranchisingSwim Instructor, Lifeguard, Deck Assistant at Goldfish Swim School & Goldfish Swim School Franchising
Luka KruegerLuka Krueger
Assistant Manager at Goldfish Swim School & Goldfish Swim School FranchisingAssistant Manager at Goldfish Swim School & Goldfish Swim School Franchising
Kaitlyn LynadyKaitlyn Lynady
Swim Instructor at Goldfish Swim School & Goldfish Swim School FranchisingSwim Instructor at Goldfish Swim School & Goldfish Swim School Franchising
Mirella MenjivarMirella Menjivar
Deck Supervisor at Goldfish Swim School & Goldfish Swim School FranchisingDeck Supervisor at Goldfish Swim School & Goldfish Swim School Franchising
Emma HendersonEmma Henderson
Lifeguard at C&N Pool ManagementLifeguard at C&N Pool Management