Michelle Mantanona

• Organized orientation sessions for new exchange students, helping them acclimate quickly to their new surroundings.
• Improved communication between host families and exchange students by conducting regular check-ins and providing support.
• Supported successful student placements by thoroughly evaluating potential host families based on compatibility assessments.
• Developed strong relationships with local schools, promoting the benefits of hosting exchange students to increase program participation.
• Maintained detailed records on student progress throughout their stay, using this data to inform future program decisions.
• Ensured compliance with program regulations by closely monitoring student progress and addressing any issues promptly.
• Boosted program visibility within the community through marketing efforts such as social media campaigns and public speaking engagements.
• Facilitated conflict resolution between host families and exchange students when necessary, ensuring a positive experience for all parties involved.
• Collaborated with other Local Coordinators to share best practices for supporting exchange students and host families.
• Provided ongoing training to host families on cultural sensitivities, facilitating a welcoming environment for exchange students.
• Assisted in the recruitment of new host families through targeted outreach efforts and informative presentations.
• Served as a reliable point of contact for both local schools and international partners, maintaining open communication channels at all times.

I successfully ran my own agency, Plumeria Travels for 2 years prior to moving to New Mexico. My husband is Active Military and so we tend to move quite a bit. My specialty was Disney but I also sold everything from cruises to Honeymoon packages. During that time I executed the following…

• Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
• Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
• Handled travel arrangements for groups, couples, executives and special needs clients.
• Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
• Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
• Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
• Explained benefits of purchasing travel insurance with clients.

• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Reset store displays for special events and seasonal merchandise changes.
• Served as a personal shopper for customers
• Assisted in organizing annual fashion show.