Erica Williams
Holland
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Patient Care Assistant
Holland Hospital
Holland, MI
08.2023 - Current
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Collected specimens for laboratory tests upon request of medical staff.
- Maintained accurate records of patient care services provided.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
- Reported any changes in patient condition to the supervising nurse immediately.
- Provided emotional support for distressed patients and families during difficult times.
School Bus Driver
Holland Public Schools
Holland, MI
10.2021 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Developed positive relationships with students through friendly interactions.
- Monitored student behavior on the bus and enforced rules consistently.
Caregiver
Lakeside Vista
Holland, MI
06.2020 - 05.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
School Bus Driver
East Baton Rouge Parish School System
Baton Rouge, LA
08.2019 - 05.2020
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents regarding student transportation issues.
- Reported student behavior incidents promptly to the appropriate personnel.
Receptionist
Just Kids Dentistry
Baton Rouge, LA
03.2014 - 02.2019
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments and meetings for management team.
Special Needs Assistant
ACP Vocational Services
Baker, LA
08.2012 - 02.2014
- Provided one-on-one and group support for students with special needs.
- Assisted in the development of individual education plans to meet student's specific educational goals.
- Adapted instruction methods and materials to meet the individualized needs of students.
- Monitored daily attendance records of assigned students and maintained accurate documentation as required by state regulations.
Education
MA Certificate - Allied Health
Davenport University
Grand Rapids, MI2024
High School Diploma -
Glen Oaks Senior High School
Baton Rouge, LA05.2012
Skills
- Written and Verbal Communication
- Scheduling
- Risk Management
- Vital Signs Documentation
- Organizational Skills
- Verbal and Written Communication
- Medical Terminology
- Infection Control
- Defensive Driving
Timeline
Patient Care Assistant
Holland Hospital
08.2023 - Current
School Bus Driver
Holland Public Schools
10.2021 - Current
Caregiver
Lakeside Vista
06.2020 - 05.2023
School Bus Driver
East Baton Rouge Parish School System
08.2019 - 05.2020
Receptionist
Just Kids Dentistry
03.2014 - 02.2019
Special Needs Assistant
ACP Vocational Services
08.2012 - 02.2014
MA Certificate - Allied Health
Davenport University
High School Diploma -
Glen Oaks Senior High School
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