Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Williams

Tallahassee,FL

Summary

Looking to acquire an entry level position in healthcare while pursuing a degree in Cardiopulmonary science. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with delivering comprehensive patient care and support. Utilizes excellent interpersonal skills to enhance patient comfort and satisfaction. Knowledge of assisting healthcare providers with medical procedures and patient monitoring.

Overview

4
4
years of professional experience

Work History

Patient Care Assistant

Tallahassee Memorial Hospital
01.2024 - Current
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.

Shift Leader

Best Buy
10.2021 - 01.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

CERTIFIED VERIZON ADVISOR

Best Buy
10.2022 - 07.2023
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.

Retail Sales Advisor

BEST BUY
10.2021 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

COVID-19 Screener

Capital Regional Medical Center
01.2021 - 06.2021
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.

Education

ASSOCIATE DEGREE -

PIERCE COMMUNITY COLLEGE

Cardiopulmonary Science

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2024

Skills

  • Team Leadership
  • Staff Training
  • Verbal and Written Communication
  • Cash Handling
  • Product organization
  • Sales expertise
  • Problem solving abilities
  • Adaptive team player
  • Medical Terminology
  • Vital Signs Documentation
  • Written and verbal communication
  • Emotional Support
  • Blood Glucose Testing
  • Vital signs monitoring
  • Basic Life Support
  • Patient Monitoring
  • Safety Protocols

Timeline

Patient Care Assistant

Tallahassee Memorial Hospital
01.2024 - Current

CERTIFIED VERIZON ADVISOR

Best Buy
10.2022 - 07.2023

Shift Leader

Best Buy
10.2021 - 01.2024

Retail Sales Advisor

BEST BUY
10.2021 - 10.2022

COVID-19 Screener

Capital Regional Medical Center
01.2021 - 06.2021

Cardiopulmonary Science

Florida Agricultural And Mechanical University

ASSOCIATE DEGREE -

PIERCE COMMUNITY COLLEGE

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Kirsten Williams