Erica Wilson
Boaz
Summary
Motivated Financial Support Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
19
19
years of professional experience
Work History
Financial Support Worker
MARSHALL COUNTY DHR CHILD SUPPORT ENF.
03.2019 - 06.2025
- Load cases (data entry), maintain caseload of 500+ cases to ensure child support is paid, attend court hearings (getting parties to cooperate nd agree on order amount of support, dna, litigation for increase or decrease during case review, prep for court hearing, Correspond and work with other states to enforce or establish court orders, learn all interstate and local laws pertaining child support and court hearing procedures. Work with District Attorney office to file cases for court . Review spreadsheets and work the formulas necessary to keep accounts current. work with local work release and county jail for enforcement purposes.
- Maintained regular contact with clients by calling daily .
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Youth Care Worker
Sequel Youth and Family Services
06.2018 - 03.2019
- Counseling youth girls are 12-18. Supervising and coordinating group therapy and activities.
- Completed clear and concise documentation of youth behavior and actions.
- Evaluated needs of youth and outlined measures to address.
Special Education Paraprofessional
Appleton Learning
03.2016 - 05.2017
- Substitute teacher, special needs aide
- Alerted instructor to student behavior or issues requiring intervention.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Special Education Assistant
Community Action Agency
03.2016 - 08.2016
- Duties: Teaching, caring for, and tending to the needs of one special needs ( Autistic)child during classroom time, and as needed.
Correctional Officer
ADOC
07.2014 - 05.2015
- Duties: Preventing escape, preventing the promotion of contraband, providing security for inmates, administration, free world guest, and my fellow employees.
- Feeding and Searching inmates property and persons, provided security during visits
- Worked central control unit, which pertains to but not limited to;
- Answering all phone and links entering facility, monitoring state radio and key management for institution. Trained Disciplinary hearing Officer, and typed reports for shift commander and took incoming calls.
Schoolers Teacher
Childcare Network
02.2014 - 07.2014
- Duties: Head teacher over the school age children for after school program. Tutored, fed, conducted educational activities for children both after school and during summer camp. Coordinated complete summer camp trips and daily schedules to keep children's minds fresh for following school year.
Correctional Officer
ADOC
11.2010 - 09.2012
- Duties: Preventing escape, preventing the promotion of contraband, providing security for inmates, administration, free world guest, and my fellow employees.
- Feeding and Searching inmates property and persons, provided security during visits
- Worked central control unit, which pertains to but not limited to;
- Answering all phone and links entering facility, monitoring state radio and key management for institution.
Shift clerk
Alabama Dept. of Corrections
09.2006 - 06.2010
- Which pertains to supervising fellow officers and reassuring that all duties for the day are carried out. Also answering all phone calls and links coming into the institution and directing them to the correct persons, making outbound calls for personnel. Kept a log of the daily activities( via compute), making bed movements as inmates enter and exit facility, and keeping count (via Microsoft excel, Spreadsheet).
Education
Bachelor's - Criminal Justice
Faulkner University
Birmingham, AL12.2016
Apost Certification
Alabama Dept. of Corrections Academy
08-2007
Skills
- Project coordination
- Outlook (6 years)
- Data entry
- Word (10 years)
- Clerical (8 years)
- Excel (3 years)
- Financial planning
- Referrals management
- Financial services
- Financial auditing
Timeline
Financial Support Worker
MARSHALL COUNTY DHR CHILD SUPPORT ENF.
03.2019 - 06.2025
Youth Care Worker
Sequel Youth and Family Services
06.2018 - 03.2019
Special Education Paraprofessional
Appleton Learning
03.2016 - 05.2017
Special Education Assistant
Community Action Agency
03.2016 - 08.2016
Correctional Officer
ADOC
07.2014 - 05.2015
Schoolers Teacher
Childcare Network
02.2014 - 07.2014
Correctional Officer
ADOC
11.2010 - 09.2012
Shift clerk
Alabama Dept. of Corrections
09.2006 - 06.2010
Bachelor's - Criminal Justice
Faulkner University
Apost Certification
Alabama Dept. of Corrections Academy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Skills
- Clerical - 8 years
- Communication trained: certified for police radio transmitter
- Familiar with computers and most computer programs. Excel, outlook, and M.S Word, Spreadsheets
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