NATALIE HERRON
Oxford,AL
Summary
Patient oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Organized and dedicated candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Financial Support Worker
DEPARTMENT OF HUMAN RESOURCES OF ALABAMA
04.2016 - Current
- Document clear and essential case activity in case narratives
- Identify and register possible claims within 10 days of discovery
- Gather, verify, and evaluate information in accordance with policies
- Complete determinations and issue food assistance benefits timely, using client interviews, documents and other records
- Utilize document imaging to create and maintain files
- Professionally communicate orally and in writing with clients, agency personnel, and public
- Complete and submit all required personnel forms, supervisory review sheets
- Clerical duties such as filing, copying, and typing
- Provide customer service to all client needs for program.
Pre-K Instructional Aide
COBB ELEMENTARY
01.2014 - 04.2016
- Work with small groups of students reinforcing material
- Perform clerical duties
- Assist individual children in need of special attention
- Guide independent study, enrichment work and remedial work set up by the teacher
- Check notebooks, corrects papers, and supervises testing and make up work
- Assist teacher with non-instructional classroom duties; such as snacks, toilet, and clothing routines.
Customer Service Trainee
BLUE CROSS AND BLUE SHIELD
10.2013 - 01.2014
- Quote insurance benefits to subscribers
- Discuss processed medical claims
- Receive phone calls from subscribers nation-wide
- Collect payment for individual insurance policies.
Financial Support Worker
DEPARTMENT OF HUMAN RESOURCES OF ALABAMA
07.2007 - 10.2013
- Entry level social work
- Review case files and determine client eligibility for work and training services
- Communicate and network with the business community
- Assist clients with removing barriers to become self sufficient
- Conduct face-to-face and phone interviews
- Meet clients in the field to assist with program requirements
- Provide referrals for daycare assistance.
Childcare Worker
DEPARTMENT OF YOUTH SERVICES
09.2005 - 07.2007
- Coordinator of the intake/orientation process for students entering a campus
- Assist in supervision and social development of juvenile delinquents
- Assist students in social interaction adjustments
- Control and maintain custody of students
- Safeguard juvenile delinquents from others
- Prepare and review of case records and reports
- Oversee juvenile delinquent females.
Education
CERTIFICATE OF CANCER REGISTRY - CANCER REGISTRY
Andrew College
04.2021
Bachelor of Arts - Political Science
The University of Alabama
Tuscaloosa, AL01.2002
Skills
- Conflict Resolution
- Financial Services
- Time Management
- Data Entry
- Office Administration
- Clerical Support
- Invoice Processing
- Record Management
- Customer Service
- CTR eligible
- Project Management
- Critical Thinking
References
Available Upon Request
Timeline
Financial Support Worker
DEPARTMENT OF HUMAN RESOURCES OF ALABAMA
04.2016 - Current
Pre-K Instructional Aide
COBB ELEMENTARY
01.2014 - 04.2016
Customer Service Trainee
BLUE CROSS AND BLUE SHIELD
10.2013 - 01.2014
Financial Support Worker
DEPARTMENT OF HUMAN RESOURCES OF ALABAMA
07.2007 - 10.2013
Childcare Worker
DEPARTMENT OF YOUTH SERVICES
09.2005 - 07.2007
CERTIFICATE OF CANCER REGISTRY - CANCER REGISTRY
Andrew College
Bachelor of Arts - Political Science
The University of Alabama
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