Erica Wimmer
Kansas City,MO
Summary
Hardworking and technically proficient professional with a strong background in data analysis, seeking a transition into the plumbing industry. Excellent communication skills, with experience effectively explaining complex information. Committed to leveraging analytical expertise and a hands-on approach to excel in the plumbing field.
Overview
8
8
years of professional experience
Work History
Data Analyst
Sperry Rail
09.2022 - Current
- Worked with business intelligence software and various data visualization tools to effectively find defects in the rail way to minimize derailments as much as possible.
- Created various Excel documents to assist with pulling metrics data for concise explanations of best placement for needed resources.
- Analyzed data to identify root causes of problems and sent information back out to field for repairs.
Claims Specialist
Geico
07.2020 - 08.2022
- Be the first point of contact for customers after they experience an accident
- Review policy contracts and gather statements from involved parties about the incident in order to determine which party was at fault
- Negotiate with other insurance adjusters and attorneys to settle claims.
Senior Sales Consultant
Angie's List
10.2019 - 05.2020
- Ability to build and maintain effective relationships through strong interpersonal skills
- Customize advertising packages based on the service provider's needs; negotiate and handle objections as needed
Test Administrator Manager
Prometric
01.2017 - 10.2019
- Filed reports for any irregularities or unusual situations
- Operated test center equipment and software applications, including proprietary test administration software.
Education
High School Diploma -
Skills
- Management
- Quality Control Procedures
- Inspection Reporting
- Adaptability and Flexibility
- Excellent Communication
- Problem-solving aptitude
Timeline
Data Analyst
Sperry Rail
09.2022 - Current
Claims Specialist
Geico
07.2020 - 08.2022
Senior Sales Consultant
Angie's List
10.2019 - 05.2020
Test Administrator Manager
Prometric
01.2017 - 10.2019
High School Diploma -
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