ERICA WOICKE
Olathe,KS
Summary
Dynamic professional with expertise in customer relationship management and data analysis at Huhtamaki North America. Managed diverse portfolios to enhance order fulfillment and inventory visibility. Skilled in project coordination, delivering exceptional service in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Commercial Career Program- Full time
Huhtamaki North America
De Soto, USA
06.2025 - Current
- Manage a portfolio of foodservice distribution customers across the Northeast, along with several international fast-moving consumer goods accounts, ensuring accurate order management, timely communication, and high service levels
- Serve as a key point of contact for customers, coordinating with cross-functional teams (planning, production, and logistics) to resolve issues and support order fulfillment
- Support planning of the annual Sales Competition and organization of the company’s first Sales Convention
- Develop and maintain the Topco inventory report, improving visibility into inventory levels for retail customers and support data-driven decisions
Server/ Hostess
Rock and Brew's Bar & Grill
Overland Park, USA
05.2023 - 01.2025
- Worked alongside the kitchen staff and other servers to ensure a smooth dining experience for all guests
- Adapted to high-pressure situations, such as handling busy shifts and resolving customer issues professionally
Commercial Career Program- Intern
Huhtamaki North America
De Soto, USA
05.2024 - 08.2024
- Conducted market research on convenience stores, analyzed packaging trends, and identified opportunities aligned with Huhtamaki’s product offerings
- Developed understanding of Huhtamaki’s portfolio, customer needs, and key business metrics to evaluate performance and support decision-making
- Collaborated with Food Service National Accounts team to enhance customer engagement through client presentations and buyer meetings
Education
Bachelor of Science - Business Administration, Marketing
Kansas State University
Manhattan, KS05-2025
Skills
- Customer relationship management
- Order management
- Inventory management
- Data analysis
- Market research
- Project coordination
Campus Involvement
- Director of Sisterhood, Chi Omega, Kansas State University, Spring 2023, 2025, Organize and plan Sisterhood events alongside our executive board for 120 members, Raise money for Make a Wish Foundation through different events held by our Chapter
- Events Committee, Alpha Kappa Psi, Kansas State University, 2022, 2025, Practice developing professional development skills such as mock interviews, role plays, and resume workshops
Timeline
Commercial Career Program- Full time
Huhtamaki North America
06.2025 - Current
Commercial Career Program- Intern
Huhtamaki North America
05.2024 - 08.2024
Server/ Hostess
Rock and Brew's Bar & Grill
05.2023 - 01.2025
Bachelor of Science - Business Administration, Marketing
Kansas State University