Erica Young

• Managed clinical practices across patient journey, ensuring seamless transitions from referral to discharge.
• Oversaw quality assurance initiatives, upholding service standards to ensure compliance and patient satisfaction.
• Coordinated patient care with interdisciplinary teams, enhancing collaboration for improved outcomes.

• Coordinated clinical needs and nursing staffing to achieve Joint Commission accreditation and successfully manage DPH survey.
• Oversaw nursing staff to ensure quality patient care standards.
• Developed and implemented nursing policies and procedures for compliance.
• Coordinated training programs to enhance staff skills and competencies.
• Oversaw nursing staff to ensure quality patient care standards.
• Developed and implemented nursing policies and procedures for compliance.
• Coordinated training programs to enhance staff skills and competencies.

• Led nurse managers and coordinated patient care and clinical operations, ensuring compliance with Joint Commission Accreditation and DPH survey requirements while enhancing staff education.
• Coordinated nursing staff schedules to ensure adequate coverage and patient care.
• Implemented training programs for new nursing staff on best practices and protocols.
• Oversaw compliance with health regulations and safety standards across the facility.

Conducted staff orientation and assessed competencies to enhance team readiness, while preparing performance improvement reports and committee documentation to support ongoing quality initiatives.

• Led nurse managers in delivering quality patient care and managing daily clinical operations.

• Led nurse managers and clinical operations, ensuring compliance with Joint Commission Accreditation, I/A reports, DPH survey support, and staff education initiatives.

• Delivered direct patient care across surgical, maternity, emergency, ICU, and medical-surgical units to ensure optimal patient outcomes.