Erica A. Herring
Farmingville,NY
Summary
Knowledgeable Assistant Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 10-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills across units of CTICU/IMCU/CCU/CIMU.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Cardiothoracic ICU
Good Samaritan University Hospital
05.2019 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Manage 60 nurses and support staff by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
Registered Nurse, Cardiothoracic ICU
Good Samaritan University Hospital
06.2016 - 05.2019
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Acted as relief charge on routine basis, acting as resource and coordinating unit flow.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse, CCU
St. Catherine Of Siena Medical Center
05.2015 - 06.2016
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Registered Nurse, Telemetry
St. Catherine Of Siena Medical Center
05.2013 - 05.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Acted as relief charge, coordinating unit flow and resource to nurses.
- Followed all protocols to respond to irregular cardiac activity.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Patient Care Nursing Assistant
St. Catherine Of Siena Medical Center
01.2004 - 04.2013
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored telemetry for 43 patient unit.
- Performed EKG's & phlebotomy.
- Precept and train new staff to unit and role.
Education
Master of Science - Nursing Administration
SUNY DELHI
Delhi, NY12.2023
Bachelor of Science - Nursing
SUNY DELHI
Delhi, NY12.2019
Associate of Applied Science - Nursing
Suffolk County Community College
Selden, NY12.2012
Skills
- Nursing Staff Management
- Work Planning and Prioritization
- Outcome Improvement
- Performance Appraisal
- Multitasking and Organization
- Unit Operations
- Quality Improvement
Accomplishments
- CSU-ALS Instructor
- IABP/Impella/ECMO/CRRT/EKOS
- Professional Development Unit Coordinator
- Performance Improvement Unit Coordinator/Champion
Affiliations
- ANA
- AACN
- AHA
Certification
CCRN
Timeline
Assistant Nurse Manager, Cardiothoracic ICU
Good Samaritan University Hospital
05.2019 - Current
Registered Nurse, Cardiothoracic ICU
Good Samaritan University Hospital
06.2016 - 05.2019
Registered Nurse, CCU
St. Catherine Of Siena Medical Center
05.2015 - 06.2016
Registered Nurse, Telemetry
St. Catherine Of Siena Medical Center
05.2013 - 05.2015
Patient Care Nursing Assistant
St. Catherine Of Siena Medical Center
01.2004 - 04.2013
Master of Science - Nursing Administration
SUNY DELHI
Bachelor of Science - Nursing
SUNY DELHI
Associate of Applied Science - Nursing
Suffolk County Community College
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