Erica "Aura" Riegel-Shack
Santa Rosa,CA
Summary
My name is Erica but everyone calls me Aura! I am an outgoing and friendly team player with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
12.2022 - Current
- Manager Name: Hunter Klaisner
- Contact Number: 707-391-3895
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Assisted in inventory management to maintain adequate stock levels and reduce waste.
Assistant Childcare Provider
Nanny's House Childcare and Preschool
05.2020 - 05.2022
- Supervisor Name: Marta Van Velzen
- Contact Number: (925)-878-5795
- Increased efficiency of daily routines by helping create schedules that balanced educational activities with free play time.
- Supported lead teachers in the evaluation of each child''s progress, identifying areas for improvement and suggesting appropriate interventions.
- Managed challenging behavior effectively using positive reinforcement strategies and appropriate intervention techniques as needed.
- Maintained a clean and safe environment for the children to be in.
Education
Current Enrollment - Psychology
Santa Rosa Junior College
Santa Rosa, CA05.2025
High School Diploma -
Acalanes High School
Lafayette, CA05.2023
Dual Enrollment Business Major -
Diablo Valley College
Pleasant Hill, CA08.2022
Skills
- Opening and closing duties
- POS Systems
- Menu Memorization
- Inventory Management
- Proficient in microsoft office
- Proficient in google systems
- Cash Handling
- Patience and Empathy
- Problem-Solving
- Time Management
- Punctual and Reliable
- Multitasking Abilities
Accomplishments
- Memorized ingredients and recipes for countless specialty drinks.
- Trusted as an opener and closer.
- Achieved improved parental communications by introducing the Kids Note app.
Timeline
Barista
Starbucks
12.2022 - Current
Assistant Childcare Provider
Nanny's House Childcare and Preschool
05.2020 - 05.2022
Current Enrollment - Psychology
Santa Rosa Junior College
High School Diploma -
Acalanes High School
Dual Enrollment Business Major -
Diablo Valley College
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