Erica M. Smith-HINES
Bourbonnais,IL
Summary
Resolute professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Direct Support Person
Pinnacle Opportunities
Bourbonnais, IL
11.2009 - 03.2020
- Maintained clean, safe, and well-organized client’s environment.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Supervised daily activities and aided staff.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care, and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Recorded status and duties completed in logbooks for management.
- Recorded clients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Scheduled and accompanied clients on medical appointments
Home Care Aide
Help At Home Homecare
Bradley, Illinois
03.2020 - 06.2021
- Interacted kindly with clients, and families displaying positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted clients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Supervised daily activities and aided staff.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care, and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Recorded status and duties completed in logbooks for management.
- Recorded clients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Scheduled and accompanied clients on medical appointments.
Professional School Bus Driver
Illinois Central School Bus
Kankakee, IL
06.2021 - 08.2022
- Picking up and dropping off Students safely
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Communicated information to parents to promote effective communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Assessed Safety Condition of the bus
First Transit
Bourbonnais, Illinois
11.2022 - 03.2023
- Adhered to scheduled routes and comply to preset route criteria.
- Report any and all vehicle traffic violations, vehicle damage and accidents to management.
- Assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Assess pre-trip Safety Condition of the bus
Kankakee School District 111
Kankakee, Illinois
07.2023 - Current
- Picking up and dropping off Students safely
- Communicated information to parents to promote effective communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assessed Safety Condition of the bus
Timeline
Kankakee School District 111
07.2023 - Current
First Transit
11.2022 - 03.2023
Professional School Bus Driver
Illinois Central School Bus
06.2021 - 08.2022
Home Care Aide
Help At Home Homecare
03.2020 - 06.2021
Direct Support Person
Pinnacle Opportunities
11.2009 - 03.2020