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Full TimePart TimeLocation Preference
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Open To Work
Hi, I’m
Erica Ruby Oseguera
Foster City,CA
Work Preference
Summary
Experienced in managing reservations and guest seating, ensuring compliance with health regulations and sanitation guidelines. Demonstrated ability to handle customer inquiries effectively, contributing to a positive dining experience. Proficient in scheduling and office organization, supporting front office operations through accurate record-keeping and inventory management. Bilingual in English and Spanish, enhancing communication with diverse clientele.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
32
years of professional experience
Work History
Castillo Landscaping & EnterprisesSan Carlos, CA
Administrative Assistant
01.2025 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Arya Steakhouse Palo Alto
Restaurant Hostess
05.2023 - 05.2025
Job overview
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and sat customers at tables or in waiting areas.
San Agus restaurantPalo Alto
Food Runner
02.2022 - 05.2023
Job overview
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured compliance with health code regulations related to food storage temperatures.
- Followed proper sanitation guidelines when handling food products.
- Ensured that all orders were correct before leaving the kitchen area.
- Supported serving staff in delivering accurate and well-presented food orders.
Mama ChelisMenlo Park
Restaurant Manager
01.2021 - 06.2022
Job overview
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Managed accounts payable, accounts receivable and payroll.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Garcia Landscape Management San Carlos
Administrative Manager
01.1994 - 08.2014
Job overview
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Organized meetings between executives and outside vendors or clients.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Organized and maintained documents, files and records.
- Planned and controlled budgets for contracts, equipment and supplies.
Education
Woodside High SchoolRedwood City, CA
High School Diploma
06-1994
Skills
- Reservation management
- Guest seating
- Customer service
- Office organization
- Scheduling
- Inventory management
- Payroll administration
- Bookkeeping
- Positive attitude
- Professional and mature
- Front office management
- Office administration
- English and Spanish fluency
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Proficient (C2)
C2
Timeline
Administrative Assistant
Castillo Landscaping & Enterprises
01.2025 - Current
Restaurant Hostess
Arya Steakhouse
05.2023 - 05.2025
Food Runner
San Agus restaurant
02.2022 - 05.2023
Restaurant Manager
Mama Chelis
01.2021 - 06.2022
Administrative Manager
Garcia Landscape Management
01.1994 - 08.2014
Woodside High School
High School Diploma