Suad Haibe
Columbus,OH
Summary
Dedicated administrative professional with strong customer service skills, known for enhancing guest experiences and streamlining operations to drive efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
All Unity Home Health LLC
Columbus, OH
01.2024 - Current
- Coordinated scheduling, enhancing operational efficiency.
- Managed electronic health records, ensuring data accuracy and confidentiality.
- Assisted in billing processes, contributing to timely payment collections.
- Developed and maintained office procedures, streamlining administrative tasks.
Food Service Worker
Emmett's
Columbus, OH
10.2023 - 04.2024
- Prepared beverages and served food items according to safety and quality standards.
- Maintained cleanliness of workstations and dining areas to ensure optimal guest experience.
- Delivered excellent customer service by responding promptly to inquiries and addressing concerns.
- Assisted in inventory management by tracking supplies and minimizing waste.
- Collaborated with team members to expedite service during peak hours, enhancing operational efficiency.
- Operated espresso machines and other equipment to ensure consistent product quality.
- Assisted customers with menu selections, providing knowledgeable recommendations.
Manager
Olentangy Motor Inn.
Columbus, OH
09.2023 - 12.2023
- Streamlined front desk operations to enhance guest check-in and check-out processes.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
- Developed training materials to improve onboarding processes for new employees.
Retail Sales Associate
Rag-O-Rama
Columbus, OH
06.2023 - 09.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking merchandise, and maintaining store presentation.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to develop effective merchandising strategies that enhanced product visibility.
Food Service Worker
Village Bakery Cafe
Athens, OH
12.2021 - 05.2023
- Prepared and served food items according to safety and quality standards.
- Implemented process improvements that streamlined workflow in food preparation areas.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored food safety practices, ensuring adherence to health regulations throughout daily operations.
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
Associate of Arts - Film
Columbus State Community College
Columbus, OHHigh School Diploma -
Hilliard Bradley High School
Hilliard, OH05-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Friendly and outgoing
- Time management
- Attention to detail
- Team player
- Problem-solving
- Espresso machine operation
- Safe food handling
- Guest relations
- Reservation management
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Administrative Assistant
All Unity Home Health LLC
01.2024 - Current
Food Service Worker
Emmett's
10.2023 - 04.2024
Manager
Olentangy Motor Inn.
09.2023 - 12.2023
Retail Sales Associate
Rag-O-Rama
06.2023 - 09.2023
Food Service Worker
Village Bakery Cafe
12.2021 - 05.2023
Associate of Arts - Film
Columbus State Community College
High School Diploma -
Hilliard Bradley High School