Erice Vickers
Centerville,GA
Summary
Results-oriented Operations Manager with expertise in customer service, team leadership, and financial analysis. Enhances brand visibility and drives business growth through strategic marketing and relationship-building. Experienced in managing diverse teams and fostering professional relationships, while leveraging business acumen to achieve organizational objectives.
Overview
32
32
years of professional experience
Work History
Owner Founder of LED
Self-employeed
Warner Robins, Georgia
01.2011 - Current
- Managed daily operations and logistics for independent business to ensure efficiency.
- Developed marketing strategies that increased brand visibility and attracted customers.
- Oversaw financial management, including budgeting and expense tracking for sustainability.
- Trained and mentored new employees on best practices and customer service techniques.
- Established strong relationships with suppliers to secure quality inventory sourcing.
- Maintained high standards of customer service to cultivate loyalty and repeat business.
- Used hand and power tools to mix and pour concrete for mixing, pouring concrete, and finishing surfaces.
- Cleared debris and cleaned work areas after projects to uphold safety standards post-project to maintain safety standards.
swing Driver
Transwaste
Warner Robins, Georgia
01.2011 - 01.2022
- Operated heavy vehicles to transport waste materials safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and regulatory compliance.
- Coordinated with dispatch to optimize routing for waste collection assignments.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Trained new drivers on safety protocols and operational procedures.
- Communicated with team members to resolve service-related issues swiftly.
- Followed traffic laws and employed defensive driving techniques while operating vehicles.
- Provided customer service by promptly addressing inquiries and complaints.
School Bus Driver
Houston County Board Of Education
Warner Robins, Georgia
01.2009 - 01.2011
- Safely transported students to and from school while adhering to all safety protocols.
- Conducted pre-trip inspections to ensure compliance with safety standards.
- Assisted students with safe boarding and exiting procedures.
- Maintained accurate attendance records during transportation routes.
- Effectively communicated with parents regarding schedules and concerns.
- Managed student behavior on the bus to foster a respectful environment.
- Obeyed DOT regulations and local laws to enhance overall safety.
- Followed all safety protocols when transporting students with special needs.
Concrete Finisher
Sam Hall Construction
Macon, Georgia
01.2005 - 01.2009
- Finished concrete surfaces, ensuring smooth and durable finishes.
- Applied sealants and curing compounds to enhance surface longevity.
- Inspected completed work for quality assurance and adherence to standards.
- Operated hand and power tools for mixing and pouring concrete.
- Read blueprints to determine specifications for concrete projects.
- Collaborated with team members to ensure timely project completion.
- Maintained cleanliness of work area and equipment to uphold safety standards.
- Assisted in training new workers on finishing techniques and safety protocols.
Operations Lead
Comco Construction
Macon, Georgia
01.1995 - 01.2005
- Supervised daily operations to maintain workflow efficiency and enforce safety compliance.
- Coordinated project schedules and allocated resources to meet deadlines.
- Managed inventory levels to support ongoing construction projects effectively.
- Trained new staff on operational procedures and company safety standards.
- Guided junior staff in daily tasks to develop their skills and improve team capacity.
Education
High School Diploma -
Southwest High School
Macon, GA05-1992
Skills
- Operations management
- Financial analysis
- Marketing strategy
- Business development
- Growth strategy implementation
- Market analysis
- Fleet management
- Team leadership
- Talent development
- Team collaboration
- Negotiation
- Customer service
Timeline
Owner Founder of LED
Self-employeed
01.2011 - Current
swing Driver
Transwaste
01.2011 - 01.2022
School Bus Driver
Houston County Board Of Education
01.2009 - 01.2011
Concrete Finisher
Sam Hall Construction
01.2005 - 01.2009
Operations Lead
Comco Construction
01.1995 - 01.2005
High School Diploma -
Southwest High School