Summary
Overview
Work History
Education
Skills
Summary - Experience
Affiliations
Timeline
Generic

Eric Grant

West Allis,WI

Summary

With 25 years of experience in creative writing and poetry, I have honed my skills in crafting compelling content. I also have 25 years of experience writing music, understanding the power of storytelling through melodies. Over the past 4 years, I have successfully utilized social media marketing strategies to drive brand awareness and engagement. My background includes 8 years of providing exceptional customer service, ensuring client satisfaction and building strong relationships. Additionally, I have 8 years of experience in production and manufacturing, specializing in shrink wrapping, packaging, and shipping printed publications. With 10 years of general labor experience, including roles such as assembler, quality control, unloading trucks, shipping and receiving, as well as utility tasks like basic housekeeping, I am a versatile and reliable team member. Lastly, my 3 years as a forklift operator demonstrate my ability to operate heavy machinery safely and efficiently.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

Kohls Department Store
08.2024 - Current
  • Redeemed coupons to discount purchases.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Reflexologist

XON Reflexology
West Allis, Wisconsin
02.2017 - Current
  • Stimulated energy flow along medians to channel body healing responses.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

Customer Service Representative

Kohl's
09.2022 - 11.2023
  • Responsibilities were assisting customers with returns and check outs, online orders, in store pickups, answering calls.

Cashier/Customer Service

Popeyes Kitchen
05.2022 - 08.2022
  • Customer service, accepting payments

Cashier/Customer Service

Jack in the Box
10.2021 - 06.2022
  • Greeting customers, taking orders, receiving monies, providing an experience for the customer that is fulfilling.

Cashier/Customer Service

Dollar Tree
02.2020 - 06.2020
  • Cashier and stocker

Professional Driver

Uber
11.2016 - 06.2020
  • Customer service, rideshare provider

Security Associate

American Guards Security
10.2016 - 05.2017
  • Security Associate for 2 apartment complexes

Donut Maker

Krispy Kreme Doughnuts
09.2016 - 01.2017
  • Donut prep and baker (seasonal)

Seafood Clerk

Fiesta Mart
10.2015 - 08.2016
  • Seafood clerk, customer service.

Laborer

Pinnacle Propane
Brookshire, Texas
02.2014 - 06.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Managed safe and efficient use of tools and equipment on construction sites.

Education

Associate Of Business Administration - Business Management

Milwaukee Area Technical College
Milwaukee, WI

Business Administration - undefined

Lonestar CyFair
Cypress, Texas
09.2018

Pesticide Application - undefined

UW Madison
Madison, WI
04.2009

Horticulture - undefined

UW Madison
Madison, WI
11.2008

High School Diploma - undefined

Belle Venture School
Sturtevant, Wisconsin
11.1993

Skills

  • Basic computer
  • Customer service
  • Creative Writing
  • Communication skills
  • Reflective listening
  • Reflexology
  • Social skills
  • Multitasking Abilities
  • Professionalism
  • Problem-solving abilities

Summary - Experience

  • 25, creative writing and poetry
  • 25, writing music
  • 4, social media marketing
  • 8, customer service
  • 8, production and manufacturing, shrink wrapping and packaging, and shipping of various printed publications
  • 10, general labor, i.e., assembler, quality control, unloading trucks, shipping and receiving, utility (basic house keeping)
  • 3, Forklift Operator

Affiliations

Masonic Philosophical Society

Timeline

Customer Service Cashier

Kohls Department Store
08.2024 - Current

Customer Service Representative

Kohl's
09.2022 - 11.2023

Cashier/Customer Service

Popeyes Kitchen
05.2022 - 08.2022

Cashier/Customer Service

Jack in the Box
10.2021 - 06.2022

Cashier/Customer Service

Dollar Tree
02.2020 - 06.2020

Reflexologist

XON Reflexology
02.2017 - Current

Professional Driver

Uber
11.2016 - 06.2020

Security Associate

American Guards Security
10.2016 - 05.2017

Donut Maker

Krispy Kreme Doughnuts
09.2016 - 01.2017

Seafood Clerk

Fiesta Mart
10.2015 - 08.2016

Laborer

Pinnacle Propane
02.2014 - 06.2015

Business Administration - undefined

Lonestar CyFair

Pesticide Application - undefined

UW Madison

Horticulture - undefined

UW Madison

High School Diploma - undefined

Belle Venture School

Associate Of Business Administration - Business Management

Milwaukee Area Technical College
Eric Grant