Summary
Overview
Work History
Education
Skills
Military Experience
Affiliations
Timeline
Generic

Erich Brundick

Smithsburg,MD

Summary

Results-oriented people management professional with 15+ years of experience optimizing workforce performance, team collaboration, and talent development. Skilled in designing and implementing innovative strategies to enhance employee engagement and foster a positive organizational culture. Proven track record of improving effectiveness, boosting employee satisfaction, and nurturing strong relationships. Adept at leading employee development programs and driving overall business success.

Overview

18
18
years of professional experience

Work History

Team Lead (Data Center Support Services)

Oracle, Corp.
11.2023 - Current
  • Implemented a series of people-centric strategies aimed at fostering a cohesive and collaborative team dynamic, ultimately boosting morale, and enhancing overall performance.
  • Effectively oversees and guides a team of 5 technicians in their daily logistics operations, ensuring seamless coordination, optimal productivity, and adherence to standard best practices.
  • Created and deployed several data gathering tools to meticulously quantify, analyze, and monitor team key performance indicators and overall productivity, consequently enabling strategic decision-making and continuous optimization of efforts grounded in empirical data.
  • Demonstrated exceptional project management and multitasking skills by successfully overseeing various concurrent initiatives while maintaining continuous support for regional operations, ensuring peak performance across all organizational aspects.

Senior Manager/District Manager

RAF Seamless Gutter Supply
07.2019 - 11.2023
  • Managed end-to-end processes, including workforce planning, recruitment, performance coaching, and all people management practices.
  • Promoted a people-centric culture across the district by implementing employee-focused initiatives, such as team-building activities, career development programs, and recognition systems, resulting in enhanced morale, engagement, and productivity.
  • Fostered strong relationships between team members, regional stakeholders, and customers through effective communication, empathy, and conflict resolution, leading to increased satisfaction and retention.
  • Empowered employees to take ownership of their roles and make meaningful contributions to the organization's success by providing ongoing training, mentorship, and opportunities for professional growth.
  • Regularly solicited and incorporated feedback from team members to continuously improve processes, practices, and overall work environment, ensuring alignment with the organization's mission and values.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

Business Manager (Global Operations)

B2X Partners, LLC.
Westminster, MD
09.2016 - 06.2019
  • Strategically planned and executed business initiatives to drive growth, optimize operations, and increase revenue, resulting in a 18% year-over-year increase in profitability.
  • Developed and maintained strong relationships with key stakeholders, including clients, vendors, and partners, fostering collaboration and ensuring long-term success.
  • Oversaw financial management, including budgeting, forecasting, and cost analysis, to maximize resource allocation and ensure fiscal responsibility.
  • Implemented process improvements and operational efficiencies to streamline workflows, enhance productivity, and reduce costs by 15%.
  • Led and mentored a high-performing teams globally, providing guidance, training, and professional development opportunities to cultivate a culture of continuous learning and growth.

Account Project Specialist

Centric Business Systems
Owings Mills, MD
01.2015 - 08.2016
  • Managed a national network of vendors, negotiated contracts, performed quality assurance inspections, and held vendors to the standards laid out in their contracts.
  • Designed a comprehensive tracking method to oversee and locate nationwide supply deliveries and installations while achieving a 98% accuracy level for fleet replacement roll-outs.
  • Ensured exact delivery of products and services to multiple clients.
  • Efficiently provided administrative support to assigned project management and technical documentation teams.
  • Developed procedures and implemented processes for effective programs based on information collected from automated systems, customer feedback, supervisors, and internal staff.
  • Assessed customer needs, conceptualized, and implemented opportunities to ensure swift management of all major client accounts, and maintained account retention at 100% throughout the tenure.
  • Partnered with vendors and staff to evaluate and resolve device or supply stream issues with major and national accounts.
  • Coordinated and/or initiated all work order or supply order requests for major accounts keeping up-to-date tracking documents to ensure nearly 100% accuracy.

Gas and Electric Field Mechanic “A”

Baltimore Gas & Electric
Baltimore, MD
07.2009 - 01.2013

Production Shift Manager

Otterbein’s Cookies
Windsor Mill, MD
06.2006 - 07.2009

Education

Associates of Science - Business Management

Carroll Community College
Westminster, MD
12-2025

Skills

  • Coaching and Mentoring
  • Operations Management
  • Performance Monitoring
  • Quality Control
  • Performance Improvement
  • Resource Allocation
  • Coaching and Mentoring
  • Leadership Development
  • Performance Assessment
  • Staff Management
  • Policy Implementation
  • Strategic Planning
  • Business Administration

Military Experience

  • As a Petty Officer in the United States Navy, for five years, I specialized in personnel development, training, postal operations, and logistics management. My responsibilities included creating and implementing professional development programs, streamlining postal delivery systems, coordinating logistics operations, and maintaining strong stakeholder relationships. Through strategic planning and innovation, I consistently achieved measurable improvements in efficiency, cost reduction, and stakeholder satisfaction. My commitment to excellence, adaptability, and continuous professional growth allowed me to thrive in diverse and challenging environments while upholding the Navy's core values.

Affiliations

  • 2018 - Present: Soles Foundation (Senior Member)- A charity focused on providing shoes to the homeless and/or underserved communities in Maryland.
  • 2012 - 2022: Warrior Pointe (President - East Coast) - A veteran resource community focused on providing emergency supplies and/or resources for veterans facing tragedy, homelessness, or emergency intervention.

Timeline

Team Lead (Data Center Support Services)

Oracle, Corp.
11.2023 - Current

Senior Manager/District Manager

RAF Seamless Gutter Supply
07.2019 - 11.2023

Business Manager (Global Operations)

B2X Partners, LLC.
09.2016 - 06.2019

Account Project Specialist

Centric Business Systems
01.2015 - 08.2016

Gas and Electric Field Mechanic “A”

Baltimore Gas & Electric
07.2009 - 01.2013

Production Shift Manager

Otterbein’s Cookies
06.2006 - 07.2009

Associates of Science - Business Management

Carroll Community College
Erich Brundick