Summary
Overview
Work History
Education
Skills
Timeline
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Erich Herzfeld

West Allis,WI

Summary

Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Overview

14
14
years of professional experience

Work History

Concrete Mixer Driver

New Berlin Ready Mix
New Berlin, WI
04.2023 - 04.2024
  • Coordinated with co-workers and supervisors regarding upcoming jobs or changes in scheduling.
  • Maintained communication with customers throughout the duration of their order to ensure satisfaction was achieved upon completion.
  • Transported loads of concrete mix to designated sites in a safe and efficient manner.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Conducted routine cleaning of mixer truck interior and exterior to maintain cleanliness standards set by company policy.
  • Monitored the amount of material left in the hopper throughout the day to ensure accuracy of delivery amounts.
  • Report any incidents or accidents involving the mixer truck immediately to the supervisor.
  • Inspected truck before and after each shift for safety concerns or maintenance needs.
  • Adhered strictly to safety policies while operating heavy machinery around job sites.

Customer Service Lawn Service

Self
St. George, UT
07.2020 - 01.2023
  • Addressed customer service issues in a timely manner, while demonstrating excellent customer service skills.
  • Responded to customer inquiries regarding the services offered by the company.
  • Ensured that safety protocols are followed while performing job duties.
  • Conducted regular maintenance of tools used for lawn care tasks, such as sharpening blades on mowers or trimmers.
  • Resolved customer complaints in a timely manner by addressing root causes of the issue.

Concrete Mixer Driver

Zignego Ready Mix
Milwaukee, WI
07.2013 - 05.2020
  • Demonstrated professionalism through exceptional driving skills, maintaining a clean driving record throughout employment tenure.
  • Communicated with dispatchers regarding load status, arrivals times and any other issues that arose during deliveries.
  • Coordinated team member allocations based on operational needs, ensuring a smooth workflow.
  • Addressed customer complaints with empathy, fostering loyalty and generating repeat business.
  • Collaborated with colleagues to set standards for consistent customer service.
  • Recorded daily weights, destinations, and delivery times in logs.
  • Transported loads of concrete mix to designated sites in a safe, efficient manner.
  • Conducted thorough inspections to ensure mixer truck safety.
  • Operated valves and chutes for material transfer into hoppers.
  • Streamlined operations by assigning tasks based on priority
  • Loaded concrete mix into the truck hopper, ensuring proper mixing techniques were utilized.
  • Guaranteed safe operations of tools, equipment, and products.

Delivery Driver

Milwaukee Insulation
Milwaukee, WI
05.2010 - 07.2013
  • Ensured the accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered, and collected payments as required.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.

Education

High School Diploma -

White Fish Bay
White Fish Bay, WI
06-1988

Skills

  • Customer Service
  • Paperwork Processing
  • Courteous demeanor
  • Quality Assurance
  • Equipment Operation
  • Dispatch Communication
  • Vehicle Maintenance
  • Dependable and reliable

Timeline

Concrete Mixer Driver

New Berlin Ready Mix
04.2023 - 04.2024

Customer Service Lawn Service

Self
07.2020 - 01.2023

Concrete Mixer Driver

Zignego Ready Mix
07.2013 - 05.2020

Delivery Driver

Milwaukee Insulation
05.2010 - 07.2013

High School Diploma -

White Fish Bay

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Erich Herzfeld