Erich Rathje
Miamisburg
Summary
Personnel Leadership - Operations Management - Analytical Problem Solving - Strategic Planning
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field/Lab Manager
7NT Engineering
Miamisburg
08.2025 - Current
- Oversee all field and lab personnel and their coordination and production with offices in other states.
911 Emergency Dispatcher
Montgomery County Sheriff's Office
Miamisburg
01.2022 - 01.2025
- Answers the telephone for police, fire, and EMS services obtaining, recording and conveying necessary information; monitors police, fire, and EMS unit status
- Responds to information requests by telephone, e-mail, or in person; compiles, prepares and processes reports; disseminates various paperwork; manages and maintains filing system and records retention
- Maintains and operates 9-1-1 equipment, digital recording and play-back system, cameras and other basic office equipment; operates police vehicles for training/travel purposes.
- Attends training and seminars, as directed.
- Maintains required licensure or certification, if any.
Sales/Project Manager
Miami Valley Roofing
Waynesville
03.2021 - 12.2021
- Obtained new residential client sales, worked with their insurance companies, and then oversaw completion of projects.
Chief Operating Officer & Managing Partner
Jessup Wealth Management
Dayton
01.2013 - 01.2020
- Recruited by and reporting to the CEO to oversee operations, business processes, and the leadership and development of the team of employees. Supported new business development, client onboarding, and resource optimization. Directed human resources activities including talent acquisition, onboarding, and management as well as conflict resolution, performance management, payroll, and cultivating a culture of success. Managed four direct reports while working closely with two other business partners. Prepared content for client reports. Reviewed portfolios, risk tolerances, and investment strategies with wealth management clients. Oversaw building and office facilities to source, negotiate, and hire vendors and subcontractors for preventive maintenance and corrective actions.
- Achieved 25% to 35% annual growth to $180 million in assets under management and more than 300 clients across the United States over seven years by building a solid, scalable infrastructure to support growth through implementation of new processes, practices, and systems.
- Promptly mitigated risks posed by daily business and operations challenges as the go-to-resource for problem solving while continuously ensuring a customer-centric, data-driven approach to business decisions.
- Optimized business results and overall performance by orchestrating the allocation of talent resources and aligning job functions to the strengths of each team member.
- Minimized issues and solved problems by streamlining systems, automating administrative tasks, creating checklists to validate essential procedures while tracking and trending projects, workflow, and deficiencies. Composed and implemented the firm's business handbook, all employment documentation, and the roles and responsibilities for each role within the firm while planning for the current and future composition of the team.
- Achieved operational compliance by introducing best practices and processes, building new governance structure and monitoring workflow to identify continuous improvement opportunities. Developed and implemented an internal tracking and documentation system for all required client meeting notes and correspondence.
- Diligently tracked and identified best-fit investment opportunities for clients by monitoring market performance of over 200 companies.
- Drove new client growth rate by 15% annually by finding new marketing ventures to capitalize on current niches in client base to further generate client referrals, enabling consistent, reliable service structure and streamlining internal business processes.
- Better engaged employees, improved morale and streamlined their work through participation in automation initiatives, one-to-one weekly meetings, and investing in their goals and potential. The teams and the company benefitted through enhanced productivity and motivation.
- A financial advisory services firm with a mission to grow client net worth via detailed planning, insightful strategies, timely execution, and active portfolio management.
Field Operations Manager & Radiation Safety Officer (RSO)
TesTech, Inc
Dayton
01.2005 - 01.2013
- Managed onsite testing and inspection processes through pre-construction and construction phases of major commercial development projects, working with key accounts such as Walmart and large airports in Indiana and Ohio. Led a team of 35 staff members engaged in up to 50 projects. Served as the primary point for resource allocation, inspection scheduling, onsite engineering problem solving for clients, report distribution, and post-inspection invoice processing. Reported to Owners and the COO.
- Represented a $20+ million government housing project for the client, attending meetings, assessing contractor invoices for accuracy, and inspecting more than 150 homes.
- Ensured 100% resource availability for projects by recruiting, onboarding, and guiding the certification process for new employees who traveled to active construction sites to conduct testing and validate regulatory compliance.
- Optimized project coverage of resources 100% by orchestrating travel, equipment and vehicle maintenance, training, and ensuring on-time completion of projects.
- Achieved 100% compliance with nuclear-licensed materials by steering the certification process to equip all new hires with the proper training, establishing licenses and serving as the RSO point of contact for every jurisdiction.
- Mitigated organizational exposure, costs, and operational risks in the Worker's Comp area by launching a weekly safety program, proactively identifying opportunities for improvement, enriching teamwide training, and enhancing KPI transparency.
- Delivered outstanding service and client support, optimal work output, and operational excellence by balancing constantly shifting priorities, workloads, client demands, and resource requirements. Achieved an 80% decrease in seasonal industry layoffs inherent in the industry and maximized employee base by instituting cross-training among all five internal departments and identifying employees with the motivation and sophistication to learn new skillset.
- Achieved annual bonus target by managing labor costs to exceed company goals.
- Through listening, coaching, and identifying areas for development, worked with two employees in particular who grew their abilities to take over during planned absences. One ended up moving on afterwards to a higher up position with the County, and the other in a higher up position with a former client.
- Constantly motivated and engaged in helping others realize and strive to further their own personal and professional development.
- A commercial, residential, and government engineering services firm providing civil and geotechnical engineering, construction inspection, job site materials and lab testing, and surveying services.
Manager
Schlotzsky's
- Delivered 30% year-over-year revenue growth, while consistently delivering superior service and product scores at two locations. Served as turnaround manager for one location; managed facility upgrades and interior redesigns and achieved high employee retention and satisfaction scores as well as financial, safety, and customer KPIs.
Education
Bachelor of Arts - Music Performance
Cincinnati Conservatory of Music
Cincinnati, OHSkills
- Customer Experience
- Cost control
- Profit and loss analysis
- Fleet management
- Field Operations
- Employee Relations
- Strategic planning
- Computer operation
- Financial Management
- Computer skills
- Google Calendar
- Office activity coordination
- Culture, Team and Goal Alignment
- Recruiting
- Systems Implementation and Integration
- Sales
- Productivity, Work Streamlining and Automation
- Industry, Government and Internal Compliance
- Account management
- Process improvement
- Business development
- Office supply management
- Commercial vehicle
- Calipers
- Organizational skills
- Microsoft Excel
- Google Workspace
- Construction Inspection
- Time management
- Transportation planning
- Mechanical knowledge
- Employee Training and Career Pathways
- Office record organization
- Executive Advising
- QuickBooks
- Supervising experience
- Workers' Compensation
- Management
- Team development
- Operations management
- KPI's and Performance Management
- Vendor Negotiations and Contract Management
- Microsoft Outlook
- B2B sales
- Micrometer
- Microsoft Word
- Precision measuring instruments
- Talent Acquisition
- Operational management
- Performance Management
- Labor Cost Analysis
- Construction
- Regulatory compliance
- Data analysis
- Process optimization
- Customer service
- Team building
- Conflict resolution
- Employee training
- Performance tracking
- Effective communication
- Risk management
- Project management
- Quality controls
- Procedure monitoring
- Employee supervision
- Equipment management
- Facilities oversight
- Collaborative research
- Ethics and integrity
- Crisis management
- Multitasking Abilities
- Professional and courteous
- Talent acquisition
- Communication skills
- Interpersonal relations
- Active listening
- Staff development
- Problem resolution
- Decision-making
- Scheduling and coordinating
- Problem-solving
- Team leadership
- Brand management
Certification
Driver's License
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Field/Lab Manager
7NT Engineering
08.2025 - Current
911 Emergency Dispatcher
Montgomery County Sheriff's Office
01.2022 - 01.2025
Sales/Project Manager
Miami Valley Roofing
03.2021 - 12.2021
Chief Operating Officer & Managing Partner
Jessup Wealth Management
01.2013 - 01.2020
Field Operations Manager & Radiation Safety Officer (RSO)
TesTech, Inc
01.2005 - 01.2013
Manager
Schlotzsky's
Bachelor of Arts - Music Performance
Cincinnati Conservatory of Music