Ericha Marie Abellanosa
Manassas,VA
Summary
Highly organized and dependable candidate with a strong ability to manage multiple priorities and maintain a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. Detail-oriented team player with exceptional organizational skills, ensuring accuracy in all tasks. Proven ability to handle multiple projects simultaneously and consistently deliver high-quality results.
Overview
7
7
years of professional experience
Work History
Early Stage Program Recreation Assistant
Insight Memory Care Center
09.2023 - Current
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
Internship
Insight Memory Care Center
05.2023 - 08.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Developed a number of programs for individuals with different levels of cognitive impairment's
Health and Wellness Associate
Wegmans
01.2022 - 08.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assistant teacher
Childtime Learning Center
01.2021 - 12.2021
- Created a safe childcare environment for up to 20-30 children ranging from 3 to 4 years old with the help of three other caregivers
- Communicated with parents to each child’s specific needs and desires
- Created a fun and interactive environment for children
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Improved learning outcomes with creation of engaging and educational activities.
Cashier
Wegmans
06.2019 - 01.2021
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Coffee Barista
Wegmans
06.2019 - 01.2021
- Prepared different range of drinks and ensure 100% customer’s satisfaction
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Diligently oversee packaging and storage products ensuring a highly productive business operation
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Sales Associate
Hudson
09.2018 - 07.2019
- Company Overview: Washington Dulles International Airport (IAD)
- Responsible for cashing out passengers
- Organize items in the store
- Maintained the store in neat condition
- Stocked, tagged and displayed merchandise as required.
Cashier
Iron Ice
08.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Recreation Management Concentrating in Therapeutic Recreation
George Mason University
Fairfax, VA08.2023
Associate of Science - General Studies
Northern Virginia Community College
Manassas, VA05.2021
High School -
Westfield High School
Chantilly, VA01.2018
Skills
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Strong teamwork
- CPR Certified
- Flexibility
- Program Planning
- Friendly, Positive Attitude
- Attention to Detail
- Time Management
Awards
- 2021-2023 Scholarship Winner at Wegmans
- Dean’s Lister
- Fall 2021
- Fall 2022
- Spring 2023
Languages
Cebuano
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Early Stage Program Recreation Assistant
Insight Memory Care Center
09.2023 - Current
Internship
Insight Memory Care Center
05.2023 - 08.2023
Health and Wellness Associate
Wegmans
01.2022 - 08.2023
Assistant teacher
Childtime Learning Center
01.2021 - 12.2021
Cashier
Wegmans
06.2019 - 01.2021
Coffee Barista
Wegmans
06.2019 - 01.2021
Sales Associate
Hudson
09.2018 - 07.2019
Cashier
Iron Ice
08.2017 - 06.2018
High School -
Westfield High School
Bachelor of Science - Recreation Management Concentrating in Therapeutic Recreation
George Mason University
Associate of Science - General Studies
Northern Virginia Community College
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