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Eric J. Thornton
Lab Support Engineer
Richmond,VA
Summary
Meticulous professional, maintaining highly functional laboratory instrumentation for uninterrupted workflows and consistent productivity. Oversees and performs routine maintenance checks and software update schedules to reduce downtime. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Lab Support Engineer
PPD
Richmond, VA
03.2003 - Current
- Works with staff of various departments to produce requirements and develops methods that facilitate maintenance of laboratory instrumentation.
- Performs detailed maintenance and qualification of U/HPLC instrumentation including Pumps, Autosamplers, and Detectors from various manufacturers.
- Trains staff in troubleshooting and operation of laboratory equipment and interacts with vendors for demonstration of emerging technologies.
- Guides, tests, supports introduction of new technologies via interaction with various departments located onsite and remotely.
- Troubleshoots and repairs existing laboratory equipment and interacts with vendors for demonstration of emerging technologies for enhanced throughput of business related samples.
Metrologist
Wyeth Consumer Healthcare
Richmond, VA
09.2000 - 03.2003
- Preventative maintenance, calibration, and qualification of analytical instrumentation in support of analytical laboratory personnel.
- Training of analysts on proper use and care of various analytical instrumentation.
- Troubleshoots, documents, and corrects significant analytical instrumentation anomalies.
Electronics Technician
LB&B Associates
Quantico, VA
02.2000 - 09.2000
- Performed preventive and corrective maintenance on various target systems, remote controls, sound effect simulators, slide projectors and other training devices for the United States Marine Corps.
- Operated and maintained live fire ranges and directed warehouse inventory and procedures.
Avionics Technician
United States Navy
Norfolk, VA
07.1993 - 02.2000
- Troubleshot and repaired radar systems, tactical displays, Doppler navigation equipment, power supplies, communication systems, video cameras and recording devices.
- Utilized commercial test equipment such as analog and digital multimeters, oscilloscopes, frequency analyzers and digital counters.
- Demonstrated management abilities as crew leader by supervising four electronic technicians in fault isolation and repair of electronic components.
- Provided training to junior personnel on electronic principles, theories, and techniques, which enhanced their professional and personal development.
- Maintained secret security clearance.
Education
Associate of Arts - Electromechanical Technology
Regents College
Albany, NY 01.1997 - 01.1999
Skills
Problem-Solving
Organization and Time Management
Collaboration
Computer Skills
Multitasking Proficiency
Process Improvement
Software
Enterprise Database Systems
Spreadsheet, Presentation, Form Creation
Certification
Lean Six Sigma Yellow Belt
Interests
Volunteer Football Coach
Working on Automobiles
Home Technology & Automation
Timeline
Lean Six Sigma Yellow Belt
12-2021
Lab Support Engineer
PPD
03.2003 - Current
Metrologist
Wyeth Consumer Healthcare
09.2000 - 03.2003
Electronics Technician
LB&B Associates
02.2000 - 09.2000
Associate of Arts - Electromechanical Technology
Regents College
01.1997 - 01.1999
Avionics Technician
United States Navy
07.1993 - 02.2000