Eric J. Williams
CT
Summary
Dynamic individual with hands-on experience in just about any field and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Taste Of The 215
01.2023 - 01.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Amazon Delivery Associate
Alpha Logistics LLC
09.2022 - 12.2022
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Patient Transport Aide
MidState Medical Center
02.2020 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Warehouse Associate
Eastern AutoParts
11.2018 - 12.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed inventory counts and stocked merchandise.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Operated forklifts to transfer inventory to and from target destinations.
Car Sales Consultant
Hyundai City Auto Park
11.2017 - 05.2018
- Drove team revenue totals by bringing in top sales numbers.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Assistant Fitness Manager
LA Fitness Sports Club
08.2016 - 11.2017
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Helped clients set and achieve health and wellness goals.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
Education
Coursework in Criminology
Indiana University of Pennsylvania
Indiana, PA2015
Coursework in Administration of Justice
University of Pittsburgh
Pittsburgh, PA2013
High School Diploma -
Pennsbury High School
Fairless Hills, PA06.2010
Skills
- Fast Learner
- Resourceful
- Detail-Oriented
- Proficient in Microsoft Word
- Highly effective Written and Verbal communication
- Analytical and Critical Thinking
Accomplishments
Student Athlete : ( Football)
- University of Pittsburgh
- Indiana University of Pennsylvania
Certification
ServSafe : Food Protection Manager Certification
Timeline
Assistant Store Manager
Taste Of The 215
01.2023 - 01.2024
Amazon Delivery Associate
Alpha Logistics LLC
09.2022 - 12.2022
Patient Transport Aide
MidState Medical Center
02.2020 - Current
Warehouse Associate
Eastern AutoParts
11.2018 - 12.2019
Car Sales Consultant
Hyundai City Auto Park
11.2017 - 05.2018
Assistant Fitness Manager
LA Fitness Sports Club
08.2016 - 11.2017
Coursework in Criminology
Indiana University of Pennsylvania
Coursework in Administration of Justice
University of Pittsburgh
High School Diploma -
Pennsbury High School
ServSafe : Food Protection Manager Certification
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