Briana Garcia
La Porte,TX
Summary
Experienced Assistant Store Manager with a track record of driving sales, maximizing profitability, and delivering exceptional customer service. Strong leadership skills combined with a hands-on approach to team management, inventory control, and operational efficiency. Adept at developing and implementing strategies to meet and exceed sales targets, while ensuring a positive shopping experience for customers. Excellent communication and problem-solving abilities, with a passion for fostering a collaborative and high-performing store environment. Ready to contribute to the success of a retail team through effective leadership and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
CNG Holdings, Inc
09.2022 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant
Tex-stros Construction
01.2020 - 09.2022
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Assistant
Vincents Remodeling Services
05.2018 - 01.2020
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
No Degree -
San Jacinto College District
Pasadena, Tx03.2018
High School Diploma - undefined
Pasadena High School
Pasadena, Tx06.2017
Skills
- Organizational skills
- Documentation
- Office administration
- Shift scheduling
- Payroll management
- Records management
- Customer relations
- Team collaboration
- Detail-oriented
- Loan processing
- Financial document assistance
- Fast learner
- Teamwork
- Verbal communication
- Written communication
- People skills
- Active listening
- Vergent
- Stock management
Certification
- Workforce Solution Internship
- Goodwill Industries - 240 Hours
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Assistant Store Manager
CNG Holdings, Inc
09.2022 - Current
Assistant
Tex-stros Construction
01.2020 - 09.2022
Assistant
Vincents Remodeling Services
05.2018 - 01.2020
High School Diploma - undefined
Pasadena High School
No Degree -
San Jacinto College District
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