Erick Alcala-Reyes

• Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
• Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Kept inventory of all pharmaceuticals.
• Kept log of controlled drugs, and logs.
• Performed venipuncture catheterizations, administered parenteral injections, collected patient biopsies and blood samples for laboratory analysis.
• Calculations of pharmaceuticals, injections, oral routes, fluid infusions, pre medications.
• Assisted in surgical sterile preps.
• Monitored patients for both general, and local anesthetics.
• Administered medications to animals in treatment and documented changes in condition.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Followed up with clients when seen for surgeries, or sick appointments.

Before starting at Colby CC, I had to obtain about 300 hours.

• Trained and mentored new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• I oversaw about 40 employees per day.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Took food orders, and delivered food, while provide guest satisfactory.