Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Erick Antonio

Pasadena

Summary

Dedicated professional experienced in fast-paced environments, excelling in communication and teamwork. Skilled in managing guest interactions and daily operations while adhering to safety protocols. Adaptable and proactive in creating organized, welcoming experiences for diverse groups, contributing to a positive team atmosphere.

Overview

4
4
years of professional experience

Work History

Membership & Sales Associate

Sam's Club
Houston
10.2025 - 02.2026

Provided assistance to customers regarding questions and store requirements in a busy retail setting.
Supported daily operations by keeping workspaces organized and areas well-stocked.
Worked collaboratively with team members to meet store targets and ensure optimal customer experiences.
Consistently demonstrated reliability through punctuality and preparedness for shifts.
Engaged professionally with a wide-ranging customer demographic.

  • Provided information to members regarding membership programs to enhance their experience.
  • Processed new memberships and renewals efficiently at checkout.
  • Educated potential members on exclusive offers and promotions available.

Team Member

Chick-fil-A
Northpark
08.2024 - 09.2025

Ensured consistent customer service in high-traffic settings, regularly engaging with large guest volumes during peak times.
Oversaw guest flow management and maintained organized front-of-house operations for efficient service delivery.
Collaborated with team members to coordinate orders, enhancing overall workflow.
Upheld cleanliness and safety standards while ensuring professional presentation of work areas.
Demonstrated meticulous attention to detail while managing simultaneous responsibilities.
Maintained composure during busy periods, adjusting promptly to evolving demands.
Followed company policies and operational guidelines rigorously for optimal performance.
Contributed to team success by supporting leadership and adopting a collaborative mindset.

  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Prepared food items according to established safety and cleanliness standards.
  • Operated kitchen equipment and maintained a clean work area throughout shifts.

Busser & Server

Tortillas Mexican Restaurant
Deer Park
09.2021 - 07.2024

Contributed to daily operations through effective teamwork and communication.
Assisted customers, fostering a welcoming and respectful atmosphere.
Demonstrated adaptability by shifting between front and back-of-house roles.
Maintained organized, clean, and safe work areas to support operational standards.

  • Supported servers by promptly delivering food and drinks, ensuring timely service for guests.
  • Cleared tables quickly and reset dining areas in preparation for new guests.
  • Ensured cleanliness of dining room and restrooms throughout shifts, contributing to a pleasant dining environment.

Education

High School Diploma -

New Caney High School
New Caney, TX
05-2025

Skills

Situational awareness and attention to surroundings

Verbal communication and teamwork

Guest assistance and crowd interaction

Policy adherence and guideline access

Calm decision-making in stressful environments

  • Time management and multitasking
  • Professional conduct and reliability
  • Adaptability to changing priorities
  • Conflict resolution and problem-solving
  • Proactive mindset and eagerness to learn
  • Physical stamina for extended standing and walking
  • Comfortable working outdoors in various weather conditions
  • Customer service excellence
  • Team collaboration skills
  • Effective communication strategies
  • Emergency response preparedness

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

Engineer of the Year [2025]

Affiliations

Sports & Live Events Interest [2010-Present]

Timeline

Membership & Sales Associate

Sam's Club
10.2025 - 02.2026

Team Member

Chick-fil-A
08.2024 - 09.2025

Busser & Server

Tortillas Mexican Restaurant
09.2021 - 07.2024

High School Diploma -

New Caney High School
Erick Antonio