Erick Bisso
LAVEEN,Arizona
Summary
Originally from Africa " Cameroon" holder of a Bachelor on political science in French, always wailing to learn an experiment new thing , hard worked , open minded and like to be around people to have good time and learn. Fluent in English and French.
Overview
5
5
years of professional experience
Work History
Self Employer
Jobis Logistics Llc
09.2022 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
Truck Driver
Werner
05.2022 - 09.2022
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Bilingual NOC Technician Support
Blink Charging
10.2020 - 04.2021
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
Bilingual Customer Service Representative
ChargePoint
08.2019 - 08.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally in French.
Bilingual Customer Service Representative
Passport Health Communications
06.2018 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Fluent in French and english.
Education
High School Diploma -
Chandler Gilbert Community College
Chandler, AZ12.2024
Skills
- Annual Reviews
- Developing Partnerships
- Route Navigation Software
- Road Trucking
- Document Verification
- Telecommunications Systems
- Operational Reports
Timeline
Self Employer
Jobis Logistics Llc
09.2022 - 08.2023
Truck Driver
Werner
05.2022 - 09.2022
Bilingual NOC Technician Support
Blink Charging
10.2020 - 04.2021
Bilingual Customer Service Representative
ChargePoint
08.2019 - 08.2020
Bilingual Customer Service Representative
Passport Health Communications
06.2018 - 08.2019
High School Diploma -
Chandler Gilbert Community College
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