Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Erick Chen

Venice,FL

Summary

Developed excellent customer service and teamwork skills in high-paced restaurant environment, seeking to transition into new field. Adept at managing multiple tasks and ensuring quality service under pressure, with strong communication abilities. Looking to leverage these transferrable skills to make positive impact in new role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Worker

Hong Hot Pot
08.2023 - Current
  • Successfully balanced multiple responsibilities simultaneously, including making boba drinks while also taking orders.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.

Education

Suncoast Polytechnical High School
Sarasota, FL
05-2026

Computer Science

Suncoast Technical College
Sarasota, FL
05-2026

Skills

  • Cleanliness and hygiene
  • Cash handling proficiency
  • Adaptability and resilience
  • Food safety
  • Menu memorization
  • Customer service
  • Collaboration and teamwork

Certification

  • Adobe Certified Professional
  • Autodesk Certified User
  • Entrepreneurship and Small Business

Awards

  • The American Legion Award
  • Second in SkillsUSA Coding Challenge
  • First in Envirothon Regionals
  • Forestry Award in Envirothon States

Timeline

Restaurant Worker

Hong Hot Pot
08.2023 - Current

Suncoast Polytechnical High School

Computer Science

Suncoast Technical College
Erick Chen