Erick Davis
Duncanville,TX
Summary
Results-driven professional with experience in inside sales, dispatch, and customer support. Skilled in product pricing, order processing, and quote preparation. Strong focus on responding quickly to customer needs, maintaining accurate records, and supporting revenue growth through follow up and relationship building.
Overview
16
16
years of professional experience
Work History
Inside Sales Representative
Quikrete
Grapevine, Texas
11.2025 - Current
- Follow up with leads and customers on active QUIKRETE projects.
- Cultivate and strengthen customer relationships to drive revenue growth.
- Cross-sell additional products or services based on customer needs.
- Answer customer questions about product availability, pricing, and specifications.
- Provide customers with product information, pricing and availability.
- Respond to customer inquiries quickly and professionally to maintain customer satisfaction.
- Process customer quotes for QUIKRETE construction supply orders.
- Enter sales orders into CRM.
- Consult with customers to aid selection and purchase of products that meet needs.
Dispatcher
Martin Marietta
Farmers Branch, Texas
04.2024 - 11.2025
- Dispatched Martin Marietta trucks using daily delivery schedules
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Monitored truck arrivals, departures, and plant loading queues
- Utilized computer systems to locate addresses and calculate estimated arrival times.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Provided timely updates to customers regarding their orders or requests.
- Updated dispatch records in Martin Marietta systems and logs
- Participated in team meetings discussing changes in procedures or processes.
Driver
Martin Marietta
Arllington, TX
02.2022 - 04.2024
- Inspected brakes, tires, lights, and fluids before each shift
- Followed DOT rules, site safety plans, and traffic procedures
- Monitored routes, schedules, and delivery instructions for accuracy
- Followed routes assigned by dispatchers to meet delivery objectives.
- Maintained delivery schedules without compromising safety.
- Communicated with dispatch, plant staff, and site supervisors
- Attended training sessions focused on safe driving practices and defensive driving techniques.
- Adhered to company policies and procedures related to safety and security standards.
- Kept accurate records of deliveries and customer signatures.
Driver
Fusion Logistics Group
Coppell, TX
03.2020 - 02.2022
- Delivered goods and services to customers on time and in excellent condition.
- Monitored routes, schedules, and delivery instructions to ensure timely and accurate deliveries.
- Loaded and secured materials for safe transport and delivery
- Inspected loads for security and proper distribution to prevent damage and ensure safe transport.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Completed driver logs, trip records, and inspection reports to ensure compliance and operational efficiency.
- Followed DOT rules, site safety plans, and traffic procedures
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Sales Manager
DSM Endeavors
Farmers Branch, TX
12.2010 - 02.2020
- Negotiated contracts, pricing, and terms with new and existing clients.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained sales staff on DSM Endeavors products, scripts, and closing methods.
- Built client relationships through calls, meetings, and solution presentations.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Resolved customer complaints regarding sales and service.
Education
Bachelor of Science - Electronics Engineering Technology
Texas Southern University
Houston, TX05-2014
Skills
- Quote preparation
- Order entry
- CRM management
- Lead follow up
- Product pricing
- Client relationship management
Timeline
Inside Sales Representative
Quikrete
11.2025 - Current
Dispatcher
Martin Marietta
04.2024 - 11.2025
Driver
Martin Marietta
02.2022 - 04.2024
Driver
Fusion Logistics Group
03.2020 - 02.2022
Sales Manager
DSM Endeavors
12.2010 - 02.2020
Bachelor of Science - Electronics Engineering Technology
Texas Southern University