Erick Del Cid
Las Vegas,NV
Summary
I have many years working in the restaurant/ customer service industry. When starting at the young age of 18, learning that working hard and dedication will not only make me a better employee but also get to where I want to be. Always striving to not only be great at what I do but also striving to make sure that the guest leaving happy and wanting to come back. Going into work always giving my 110%. That going into work and learning something new or perfecting what I always know. Just wanting to push myself to be the best I can be.
Overview
14
14
years of professional experience
Work History
Server Assistant/Head Food Runner
Brewdog
Las Vegas, Nevada
11.2022 - Current
- assist severs in any need as well as restock all condiments,clean tables properly and in a matter of time do to high demand in customer arrival also serve food properly and professionally with great knowledge and perfect customer service
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Checked in with customers throughout their meal to ensure satisfaction.
- Resolved customer complaints swiftly and professionally when needed.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Followed health code standards while handling food and beverage items.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Ensured that all utensils were sanitized properly before use.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Assisted in training new server assistants on job responsibilities and procedures.
- Inspected restaurant equipment regularly for maintenance issues or malfunctions.
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Collaborated with team members to achieve daily goals within specified time frame.
- Delivered exceptional customer service through friendly interactions with guests.
Barback
Fat Tuesdays
Las Vegas, NV
02.2022 - 11.2023
- Make sure that the drink mix is stocked and full
- Stock all the cups, straws, and anything the bartenders need in the fount
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Responded to customer requests promptly and professionally.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Organized bottles and cans on shelves according to brand or type.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
Landscaping
Reading, PA
05.2020 - 12.2021
- Did landscaping for a company that did large properties
- Was also the driver that would drive around the trucks from place to place
Busser, Food Runner
Lazy Dog
Las Vegas, NV
08.2019 - 05.2020
- Clean tables, clean up the restaurant, stocked, helped the serving and bar staff
- I would be running food, garnish, clean
Server Assistant
Chateau Night Club inside Paris Hotel
01.2018 - 01.2019
- Was a right hand to the server that I was assigned to each night
- Got juices, soda, water and any other mixers that the guests need
- Get the bottles, and clean and stock
Usher, Marketing, Manager
Luxor Hotel Entertainment
01.2014 - 01.2018
- Company Overview: Fantasy show, Chris Angel and Carrot Top
- Fantasy show, Chris Angel and Carrot Top
Barback, Food Runner, Busser
Hooters
Las Vegas, NV
01.2011 - 01.2014
Education
High School Diploma -
Chaparral Nigh School
Las Vegas, NV08-2023
Skills
- Server assistant high dining equivalent
- Shower on usher/ customer service
- Showroom manager
- Marketing trained in entertainment marketing
Timeline
Server Assistant/Head Food Runner
Brewdog
11.2022 - Current
Barback
Fat Tuesdays
02.2022 - 11.2023
Landscaping
05.2020 - 12.2021
Busser, Food Runner
Lazy Dog
08.2019 - 05.2020
Server Assistant
Chateau Night Club inside Paris Hotel
01.2018 - 01.2019
Usher, Marketing, Manager
Luxor Hotel Entertainment
01.2014 - 01.2018
Barback, Food Runner, Busser
Hooters
01.2011 - 01.2014
High School Diploma -
Chaparral Nigh School