Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erick De Leon

Chelsea,MA

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mail Carrier

UG2
06.2024 - Current
  • Sorting mail, organizing incoming and outgoing mail based on priority and destination
  • Delivery, transporting mail to different departments, ensuring timely and secure delivery
  • Recording keeping, maintaining accurate logs of deliveries and collections for accountability
  • Occasionally interacted with staff and clients at the Federal Reserve Bank of Boston, providing assistance as needed to ensure smooth operations and address inquiries
  • Obtain signatures for package deliveries as proof of delivery to avoid discrepancies.

Customer Service

CAVA
01.2023 - 08.2024
  • Provide excellent customer service by assisting customers, answering questions, and contributing to a welcoming atmosphere
  • Play a key role in ensuring customer satisfaction
  • Responsible for addressing inquiries, handling orders, and ensuring a positive dining experience
  • Collaborated with team members to maintain a smooth, efficient service flow during peak hours
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Utilized customer feedback to improve customer service.
  • Handled cash transactions accurately, maintaining balanced registers at shift end.

Education

High school -

Chelsea High School
Chelsea, MA
06.2024

Skills

  • Bilingual
  • Multitasking
  • Cash register
  • Time management
  • Teamwork
  • Problem management
  • Adaptability
  • Conflict management
  • Communication skills
  • Hand-eye coordination
  • Customer service

Certification

  • Driver's License
  • May2024 to May2029

Timeline

Mail Carrier

UG2
06.2024 - Current

Customer Service

CAVA
01.2023 - 08.2024

High school -

Chelsea High School

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Erick De Leon