Erick Draque

Started my own business enterprise by purchasing a home, several cars and a boat.

Using 3 different platforms to rent them all out; Air bnb, Turo & Sam Boat rentals. From there created my website and began servicing the greater Bay area / Norther California.

Meeting and greeting my renters, drawing up contracts and lending my self as a personal concierge / host while in use of my properties.

5 star hosting status on ALL platforms. Over 100 rentals on each site.

• Organized daily schedules for guests, including transportation arrangements, reservations, and activity bookings.
• Maintained detailed guest profiles to provide personalized recommendations for return visitors based on previous preferences noted during prior stays.
• Implemented customer feedback tracking system to identify areas for improvement and adapt service offerings accordingly.
• Contributed to a positive work environment by maintaining open lines of communication with colleagues and actively participating in team-building activities.

Overseeing all departments with a direct emphasis on Sales production, staffing, cleaning, service & customer retention.

Large scale events ie)UFC Fight Night, Chamber of Commerce & City of Pittsburgh Downtown Quarterly focus forward meetings on site in my club!

Onboarding and Sales training for Membership department.

Drove sales to first profitable quarter!

Typical 4 wall management for Health clubs.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and maintained relationships with customers and suppliers through account development.
• Drove year-over-year business growth while leading operations, consistently exceeding monthly, quarterly & yearly targets.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Drove year-over-year business growth while leading operations, consistently exceeding monthly, quarterly & yearly targets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Implemented innovative programs to increase employee loyalty and reduce turnover.

• Planned, organized, and coordinated special events and celebrations.
• Recruited, hired, and trained to develop high-performing staff.
• Drove year-over-year business growth while leading operations, consistently exceeding monthly, quarterly & yearly targets.Implemented policies and procedures to improve club operations and standards.
• Developed promotional campaigns to attract new customers and increase brand awareness.
• Worked with marketing teams to create marketing and promotional content for social media.
• Conducted regular evaluations of staff to drive quality service and customer satisfaction.
• Organized and oversaw special events such as birthday parties, tournaments and team-building activities.

• Communicated openly with parents and guardians to keep everyone informed of students' progress and quickly implement improvement plans for struggling pupils.
• Assisted students in developing self-assessment skills and personal studying techniques.
• Customized lesson plans to serve needs of average, advanced and remedial students.
• Modeled learning-focused, enthusiastic mindset to students to promote positive view of education and learning.