ERICK GEOVANNY DELIRA
Montclair,CA
Summary
Results-driven and ambitious professional with a passion for achieving excellence and driving success. Proven track record of exceeding targets and delivering exceptional outcomes. Motivated by challenges and fueled by a desire to continually learn and grow. Seeking opportunities to apply my ambition, drive, and expertise in a dynamic and growth-oriented organization.
Overview
5
5
years of professional experience
Work History
Chipotle
Chipotle Grill
Montclair
04.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Logistics Specialist
ViewSonic Corp.
Chino
10.2021 - 05.2022
- Maintain an inventory accuracy rate of 99% or above
- Monitor and achieve performance targets, such as order accuracy rate of 98% or higher, on-time delivery rate of 95% or higher, and cost reduction targets (e.g., 10% reduction in transportation costs)
- Oversee the receiving, sorting, and storage of an average of 300 incoming shipments per month.
Customer Service Specialist
Best Buy
West Covina
10.2019 - 06.2021
- Address an average of 30 customer inquiries or concerns per day, ensuring prompt and satisfactory resolutions
- Maintain a customer satisfaction rate of 90% or above based on post-interaction surveys
- Work collaboratively with a team of 10 associates to achieve daily sales targets and deliver exceptional customer experiences.
Education
High School Diploma - undefined
Azusa High School
06.2019
Skills
- Data Management
- Digital Marketing
- Microsoft Office
- CPR Certified
- Increasing Efficiency and Productivity
- Market Research
- Data Analysis and Reporting
- Marketing Strategies
- Tracking Inventory Levels and Orders
- Work Delegation and Tracking
- Logistics Process Improvement
- Sales
LANGUAGES
English - Advanced
Spanish - Advanced
Timeline
Chipotle
Chipotle Grill
04.2022 - 06.2024
Logistics Specialist
ViewSonic Corp.
10.2021 - 05.2022
Customer Service Specialist
Best Buy
10.2019 - 06.2021
High School Diploma - undefined
Azusa High School