Erick Guevara Machado

Motivated and reliable worker with a strong work ethic and hands on experience in fast paced retail and customer service environments. Known for experience, attention to detail, working well under pressure, teamwork, and problem solving abilities. Bilingual in English and Spanish, happy to contribute to the company and willing to take on added responsibilities to meet the company goals.

Customer Service

• Provided friendly and efficient service, ensuring positive customer experiences in fast-paced environments.
• Communicated clearly in both English and Spanish to assist more customers.
• Resolved customer issues as soon as possible, while maintaining a smooth workflow during busy hours.

Inventory Management & Stocking

• Restocked shelves and checked product expiration dates regularly to ensure product freshness at Giant Food.
• Organized and zoned products to maintain neat and appealing displays.
• Assisted in taking out orders and staging for Walmart’s online pickup, improving order accuracy and pickup speed.

Work Under Pressure & Time Management

• Thrived in busy, high-pressure roles like drive-thru cashier and online order pickup, balancing multiple tasks efficiently.
• Prioritized responsibilities to meet customer demands and maintain smooth operations.