Summary
Overview
Work History
Education
Skills
Languages
Certification
Custom Section 1
Timeline
Generic
ERICK J. GRAJALES

ERICK J. GRAJALES

San Antonio

Summary

Enthusiastic high school graduate with a strong background in customer service and healthcare. Demonstrates adaptability in fast-paced environments, attention to detail, and a commitment to patient care, seeking to contribute effectively to a dynamic team.

Overview

1
1
Language
1
1
Certification
5
5
years of professional experience

Work History

Impact Marketing Solutions

210 Consulting
San Antonio
09.2026 - 11.2026

•Independent Problem-SolvingB2C Sales & Executed targeted marketing strategies, resulting in increased customer engagement and acquisition. •Direct Sales & Lead Generation

•Provided consultative selling, addressing customer needs and enhancing sales effectiveness. •Persuasive Communication

•Objection Handling

•Negotiation & Closing

•Managed customer relationships to foster loyalty and retention.

•Territory Management

Medical Assistant

National Honor Society
San Antonio
09.2025 - 09.2027
  • Measure vital signs like blood pressure, weight, and temperature.
  • Prepare patients and rooms for medical exams.
  • Collect lab specimens and perform basic tests.
  • Administer injections or medications under doctor supervision.
  • Sterilize instruments and restock supplies.
  • Work as a team.

Makaritto Team Member

Hugo Gonzalez
San Antonio
01.2026 - 09.2026
  • Take orders accurately at the register or kiosk.
  • Answer customer questions about menu items and ingredients.
  • Process cash and card payments safely.
  • Help wrap burritos or pack takeout orders during busy times.
  • Provided friendly and polite customer service, enhancing overall guest satisfaction.
  • Managed cash transactions accurately using math and computer skills, ensuring efficiency at the register.
  • Interacted effectively in a fast-paced environment, demonstrating strong communication skills to assist customers.

Mcdonalds Team Member

Lisa
San Antonio
02.2025 - 11.2025
  • Implemented strategies that streamlined operations and reduced wait times.
  • Adapted to changing work environments and demands to maintain service quality.
  • Operated cash register and handled customer transactions efficiently.
  • Guided team members in training new staff on operational procedures to enhance the onboarding experience.
  • Ensured proper food safety and hygiene practices were followed daily.
  • Communicated with customers to address inquiries and provide assistance.
  • Collaborated with team to meet service goals during peak hours.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Internship

Nonproft Financial Services Bandera
San Antonio
04.2022 - 10.2022
  • Tracked funding across multiple grants to build accurate financial reports for donors and compliance.
  • Handled bank reconciliations and accounts payable while helping prepare monthly journal entries.
  • Managed daily bookkeeping by logging expenses, coding transactions, and tracking receipts in QuickBooks.
  • Conducted one-on-one consultations to identify and address client needs.
  • Facilitated incoming phone calls to provide timely assistance to customers.
  • Coordinated various errands to enhance overall office operations.

Education

High School Diploma -

Brooks Collegiate Academy
4802 Vance Jackson Rd, San Antonio, TX 78230
06-2025

High School Diploma -

John Jay High School
San Antonio, TX
06-2025

Certified Clinical Medical Assistant -

National Healthcareer Association
San Antonio, TX
05-2025

Skills

  • Customer service
  • Customer Focused
  • Willingness to learn
  • Attention to detail
  • EMR expertise
  • Time management
  • Team collaboration
  • Adaptability
  • Problem Solving
  • Willingness to learn
  • Willingness to learn

Languages

Spanish
Limited

Certification

  • Certified Clinical Medical Assistant

Custom Section 1

  • Name: Jorge Palominos
  • Title: Branch Manager
  • Organization: Non Profit financial Services Bandera
  • Phone: (210) 919-4200
  • Email: Jorgegotimerealty@gmail.com
  • Relationship: Direct Supervisor

Timeline

Impact Marketing Solutions

210 Consulting
09.2026 - 11.2026

Makaritto Team Member

Hugo Gonzalez
01.2026 - 09.2026

Medical Assistant

National Honor Society
09.2025 - 09.2027

Mcdonalds Team Member

Lisa
02.2025 - 11.2025

Internship

Nonproft Financial Services Bandera
04.2022 - 10.2022

High School Diploma -

Brooks Collegiate Academy

High School Diploma -

John Jay High School

Certified Clinical Medical Assistant -

National Healthcareer Association
ERICK J. GRAJALES