Erick Leon
Fresno,CA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Diesel Parts Clerk
CRST
10.2021 - 07.2023
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed cycle counts and operate TMT Fleet maintenance software.
Customer Service Associate
Golf Galaxy
10.2020 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Order Picker
Amazon
02.2019 - 09.2019
- Checked inventory and selected products from specific locations based upon availability.
- Picked and packed order items.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Warehouse Associate
Bright Sky Group Of Services
11.2018 - 02.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
Education
Some College (No Degree) - Information Systems
Clovis Community College
Clovis, CAHigh School Diploma -
Elwood J. Keema High School
Sacramento, CA06.2019
Skills
- Customer service
- Computer skills
- Ability to type 40 WPM
- Reliable and responsible
- Clean Driving Record
- Bilingual
Timeline
Diesel Parts Clerk
CRST
10.2021 - 07.2023
Customer Service Associate
Golf Galaxy
10.2020 - 03.2021
Order Picker
Amazon
02.2019 - 09.2019
Warehouse Associate
Bright Sky Group Of Services
11.2018 - 02.2019
Some College (No Degree) - Information Systems
Clovis Community College
High School Diploma -
Elwood J. Keema High School
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